Search Hotels Near Queen's House, London

"The staff are the saving grace of this hotel. They were helpful and caring. As a Disabled user I found the room given was not that shown on Expedia website. Was unable to have access to a shower the first night. Changed rooms for following two nights. Space for wheelchair limited. Lifts to rooms small. Couldn’t charge phone or hearing aids as no usb outlets. Not really geared up to solo disabled travellers"

"We arrived late. So obviously wanted to get checked in quickly. It was slow and the girl on reception was abrupt! We then went upstairs to get ready. My partner was using the hairdryer, which blew up, I immediately went downstairs to get a replacement. I was told housekeeping would bring one up later! I stressed the point it was needed asap. However, again I was told it was the job of housekeeping. So my partner could not dry her hair. Finally when we arrived back about 11.40 we were told the hairdryer had been replaced. The stay was disappointing. We travel a lot but will not return to this hotel!"

"Our room wasn’t ready at check in time. We had to wait an additional hour in order to check in. The restaraunt located at the hotel was not good. The best thing about this location is it is close to alot of options for food as well as easy access to the tube."

"The room itself was nice and comfortable, with good amenities and a pleasant overall setup. However, cleanliness was a major issue during my stay. There was dust visible in multiple areas, which made the room feel poorly maintained and not properly cleaned before arrival. On a positive note, the staff were polite and friendly when approached. Unfortunately, despite informing them about the cleanliness concerns, no action was taken to resolve the issue, which was disappointing. Overall, while the room had potential, the lack of proper cleaning and follow-up from staff significantly affected the experience."

"Hotel itself is great and the staff were really friendly on check in. Room are small but comfy and very clean. The breakfast buffet was great too. Only downside is that the bar/restaurant in the hotel was really bad for drinks. They were super slow, forgot our orders and still put on a crazy service charge. Other than that it’s fab! "

"Small but very clean room"

"Lovely room whuch was spacious. Just used to stay while in London for a theatre trip. Staff are effiecient and helpful on reception "

"The room was pretty clean and up to standard. Can’t really fault it. Would stay here again!"

"Great location and friendly staff. "