Tìm Villa tại Queensferry

"Only complaint room was hot but better than being cold very nice stay will be back"

"Property was very clean and smelt gorgeous. The staff were extremely attentive and friendly. The breakfast was excellent. The choice was great and the quality was even better. The room itself was a bit cold. When I reported it, maintenance were sent promptly. However the problem remained. The heating vents were blowing out cold air. I will definitely be back and I would 100% recommend this hotel to friends and family. Thanks for a wonderful stay. "

"The staff on reception were very friendly and keen to add anything they could to the stay. Excellent communication in the build-up to my stay and a nice card to greet me when I arrived. The room was clean and had everything you would need. A comfortable bed also made for a great night’s sleep. The hotel was also in a great location to reach anything I could need. Highly recommended. "

"The best part of this hotel is the staff. Everyone has been super pleasant and helpful."

"Great value. Room clean and spacious. Receptionist Meg was very helpful. "

"Billy the receptionist is outstanding as he kindly upgraded my room with magnificent views. However all staff especially the cleaners are friendly and great."

"We arrived at the hotel early expecting to just leave our bags until check-in time. But as our room was already available we were able to check-in well before 3pm. Room was excellent, As ere all the staff spoke to. Breakfast was good and well set to. Only around 10 minutes to walk to the Lime Street Station, or Centre of Liverpool . Will definitely stay again and happy to recommend for a stay in Liverpool.. "

"Didn’t partake"

"Room very well kept with all provisions… the water and coffee provided daily was a very nice touch following a very kind complimentary room upgrade. Great views from the 15th floor! Staff very courteous and happy to help. (Friendly feedback… hot breakfast items not great and tough to eat, as they seem to be cooked up early and left to dry out under the heat lamps). "

"We received a very warm, helpful welcome from the front of house team. The room was lovely. "

"Great food at breakfast with a good choice. Excellent meal and reasonably priced at Nelson’s with very attentive staff. Rooms very clean, lovely bathroom products available and well stocked tea/coffee tray with hot chocolate and shortbread biscuits. Spa area great, good sized pool. Hot tub, sauna and steam room. All staff were very pleasant from reception, spa and dining room staff. A brilliant stay."

"Clean room, very helpful staff, great experience "