Khách sạn gần Sân bóng chày RHAA tại West Henrietta

"Dirty and not accommodating"

"The person manning the front desk did come and help us get our TV to work, which was nice but otherwise I really didn’t enjoy anything about this hotel. I felt uncomfortable because 1) there was garbage everywhere on the property. The front desk smelled like cheap cologne to cover something then our room smelled like cat pee and the floors inside the room were sticky and dirty. I swear I am not a picky person but this was bad when we called the front desk about the TV not working he said he...

"Lisa at the front desk was very friendly and pleasant to chat/interact with, especially given my arrival at the property around 1:00 AM local time. She was super helpful and exceptionally clear in the instructions provided at check-in. The property itself is brand new, and the rooms are comfortable and well-appointed. My only complaint is that the body soap in the shower dispenser was depleted, and shower water splashed all over the bathroom floor. Plus, hotel parking was slightly limited in the...

"Dear Expedia, I cannot possibly give a positive review when I notified you of my situation- that our flight was canceled for more than 30 hours. How could I stay in New York when I am stuck in Florida, missing my grandson’s Cooperstown Dreams baseball tournament. My reservation should have been canceled and refunded."

"This was my first experience with any B&B. It was excellent! I do plan on rebooking the next time."

"It was better than expected and offered great value for money. I was pleased with the front desk service, and the breakfast was extensive; the staff in charge of breakfast were fantastic, promptly replenishing any items that ran low. It was a pleasant stay"

"Loved it! Clean. Welcoming ! Will visit again"

"Expedia sold me a room that was not available at the hotel the pictures were deceiving and the room was more expensive compared to the room i was given. The hotel did not know what room my expedia reservation was for. Literally had no other option for my handicapped mother. The hotel did give me a room with 2 beds vs the room with 1 bed for a reservation for 3 people. The hotel suggested i contact Expedia and they would support a refund but without notice I didn't have any other last minute...

"Staff was friendly and helpful. Location was perfect for visiting the Strong Museum. Food at breakfast was good. Food at in house restaurant was good. Beds are very uncomfortable. Bathroom sink did not drain, but fixed quickly once brought to attention of management. Floor in room entrance and bathroom was very dirty upon checkin. Asked for cleaning staff to clean it, but it was not addressed. Pool water was uncomfortably cold to swim in. Therefore unable to use the amenity more than...

"Very nice but shower floor was slippery"

"This is a lovely property, clean, easy to park and conveniently located next to many dining and shopping options. Our room was spacious and comfortable. Plenty of counter space in the bathroom. It met our needs very well for a one night stop in Rochester but would def stay longer."

"Great"

"Nice big clean room. The breakfast was very good too."

"S"

"The staff at the front desk were all amazing and very friendly and helpful. I liked having coffee or tea available any time of the day and night. I was very disappointed in the fact that they didn't have enough staff to clean the room. After the first day they said I had to request it. (Which every other hotel I stayed at was automatic, so I was surprised about that.) They assured me the next day it would be cleaned. Well, when I got to my room at 5:00pm after being out all day it hadn't...