Khách sạn West Henrietta

"Stayed in the RIT hotel for just one night. The location Henrietta was very convenient, next to Rochester. The two double beds room was pretty big and well equipped. Good mattresses. The AC was a bit noisy, the coffee machine with cartridges made a good coffee..We would come back."

"Everything was 5 start. Walls are a little thin but was not a bother. Everything was well worth it. Will be staying again."

"Nothing"

"You can always count on your stay being consistent. Great staff, who are friendly, and very accommodating. Clean rooms, plenty of parking, easily accessible from the NYS Thruway. Great value for the money."

"Love driving right up to your room and taking luggage on in. No stairs, no elevator. Clean friendly staff. Close to a breakfast place, a Dunkin and other places to eat."

"Everything was very nice."

"Nice but you get a bed no coffee or breakfast. Old decor."

"Good location. Quiet and decent breakfast."

"Very pet friendly! Stayed on the way to our final destination and the way back home! Was a great pick. Very quiet!"

"Great, clean, very nice staff. Very welcoming. Great location."

"Staff was friendly, Breakfast was decent "

"Had a great dinner in the restaurant. Enjoyed a little hike on the cresent trail. Had a nice family dinner outside around the fire pit. Room was clean, comfortable and quiet."

"Pros- clean room, nice shower, nicely maintained exterior Cons- loud highway noise, internet not working, took 3 attempts at the front desk to get keys working, and while breakfast was servicable, the trash receptacle was filthy. Wyndham pet fees are exorbitant for 1 night and not posted to enable planning when booking."

"main lobby smelled awful, like dead animals. I thought it was the snow, but stayed again and same issue. Room was clean though. just really bad first impression."

"Very clean and the staff were very friendly. Will definitely be coming back again."

"Overall our stay was a pleasant one! The staff was super friendly and helpful. The front desk night manager, Anessa (sorry if I misspelled her name) was exceptional. She went out of her way to make our stay a memorable one, treating all of us with both respect and kindness."

"Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. "

"way overpriced. No amenities. Recent renovation was exterior. the room had a funky smell."

"Verry good"

"Staff was friendly upon arrival. Room was clean and comfortable. Loved we were by a park and could walk. Grandkids loved the pool. Breakfast was great."