Khách sạn Rock

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

"Property was clean and spacious plus amenities were very good. With kids the Wi-fi wasn’t great which was only down side "

"The meals were excellent both for quality and price, staff very helpful. The bed was comfortable however the windows did not close entirely. It was quite warm so not a major problem for us but the windows needed refurbishment so they be opened or closed easily. The electric shower was very weak. These issues were relatively minor given the pluses of staff, food and comfortable beds"

"Bridges B&B run by a lovely couple in a lovely house renting a lovely room had a lovely take away pizza delivered to the lovely local pub then back to my lovely room where I slept soundly in a lovely bed then a lovely shower and in the morning a lovely breakfast it was all just... lovely "

"A lovely light and airy room with a wonderful view. Comfortable bed and plenty of clean towels. Staff were most welcoming and very helpful. Wonderful selection of goodies for breakfast. Fresh fruit every morning alongside a cooked breakfast and timings for breakfast most accommodating."

"Bloody Marvellous From the lovely warm welcome when we arrived to the fantastic breakfast just before we left everything was perfect. The room was lovely but what really made the difference was the wonderful team. The chefs should be made a saints as they worked miracles. See you all again"

"Fairfield house was well situated close to Warkworth and the beach. The hosts were excellent, very attentive with lovely little touches like freshly made cakes left each day and nothing was too much trouble. Fabulous breakfasts. Highly recommend."

"The pictures on the site do not represent the reality of this hotel. It’s currently very run down and in need of lots of work. We stayed for 3 nights, we only had 3 towels and although we asked for more twice, were not given any and they weren’t changed during our stay. The bathroom looked new but unfinished. There was nowhere to put shampoo etc. in the shower, the floor was slippy (I bought a rubber mat for them) the toilet flush was dodgy and neither the fan or light above the mirror worked....

"Second time staying and I love it here. The rooms are gorgeous, the staff are helpful and food is delicious. Already can't wait to return."

"Lovely room and really helpful staff."

"The room was very clean"

"Liker Plusrommene på Premier inns. Hotellet er i et industriområde, så ikke mye å se rundt hotellet, men hyggelig personale og rolig og komfortabelt."

"Excellent value for money. Spotlessly clean. Staff could not of been more friendly and helpful as well as being professional. Excellent food. Our room was spacious well laid out and spotless. "

"Welcoming staff, Alnwick is lovely. Room large, clean with tea and biscuits- great. Standard pub food, leak and potato soup more mash potato, but gammon and chips nice. Good helpful service throughout"

"The hotel needs some work to elevate it to beyond 3 star status. The windows need replacing as the road noise from the front rooms is very loud. The evening meal was very good and the staff were friendly and helpful. Breakfast was just ok, but get there early before the self service becomes scarce. The bathroom tiles and grouting need work and some of the baths have been patched up poorly."

"A thoroughly enjoyable stay. We were in room 3 which had a challenging set of stairs, no lift due to nature of the historic building. Very atmospheric place bang in the middle of the town great access on foot to all amenities. A 10 minute stroll to the Castle and the excellent car park. Breakfast was first class value. The room was spacious excellent shower and roll top bath. Bar facilities very good small outside beer garden. Plenty of Sky Ports TV screens in the bar, Saturday night there is a...

"Such a wonderful place to stay from the location, the staff and the room. We loved it all!"

"We stayed for 3 nights, everything was excellent. Food was top notch. Hotel location excellent. Highly recommended"