Khách sạn Samal-1 , Almaty

"Hôtel idéal si vous avez un vol tôt le lendemain. Super propre, chambres confortables, déco on point 👌, resto de l'hôtel pas cher avec un très long menu, staff super sympatique. Je recommande fortement."

"Reasonable hotel option. Pros: Building nice, rooms clean and comfortable though on the smaller side. Breakfast was terrific. Cons: no gym or fitness centre. Pool wasn't open in May 2026. The Barfly bar requires a 25000 KZT minimum tab for Friday and Saturday nights. Prohibitive if you're a solo traveller and want to have a (overpriced) beer up in the bar."

"Rooms are clean and modern. Staff are friendly and helpful. Breakfast buffet was excellent with good selection of food and fresh fruits and sweets. "

"I was grateful for the kind and attentive service I received, as I am not fluent in the language. The breakfast was delicious and just the right portion size."

"The hotel is nice overall — good bed, solid infrastructure and a beautiful building, although a bit old. For skiing, it’s a convenient option, located about 15 minutes from the slopes, and the free parking is a plus. However, the friendliness and courtesy of the staff are quite low, so don’t expect warm service. Still, it’s a decent stay and works well if your main goal is skiing."

"Enjoyed the comfortable be and very good breakfast. Staff was very helpful. Two problems, indoor pool could only be used by paying spa guests and that information was not clear in the description of the hotel. Also our window was completely blocked by a building that was less than one meter away. No view or natural light."

"Quiet area in a beautiful country "

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"Beautiful and stylish hotel with amazing views. Rooms are cozy, equiped with video projector, have panoramic windows with breathtaking views. Oh yes, it also has a panoramic rooftop "

"Goed ontbijt, aardig en behulpzaam personeel die hun best doen ene goed antwoord te geven."

"I really wanted to give this hotel a better rating, but it came up short in many areas. The room was comfortable but housekeeping was minimal. I checked in on Sunday and didn't see a fresh towel until Thursday. Bed was never made during my week - long stay. No hot water the last two times I took a shower. Noisy! There was a youth soccer team in the two floors below, and twice I had to tell the front desk about the noise that came up the open stairwell like an echo chamber; the second time, the...

"Good service Friendly staff. Special thanks to Tamer restaurant head waiter manager Convenient location Clean rooms"