Grupotel Orquidea

4.0 star property
Family-friendly hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Families find their ideal getaway at Grupotel Orquidea in Bahia Feliz, featuring four outdoor pools and a children's pool with waterslide. The spa offers sports massages and manicure/pedicure services. Guests can dine at three restaurants or visit the café for a coffee.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Housekeeping
  • Laundry
The current price is 4.178.292 ₫
4.470.772 ₫ total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Balcony

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony (2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • Bahía Feliz - 1 min walk - 0.0 km
  • Las Palmas Beaches - 7 min walk - 0.6 km
  • El Aguila Beach - 12 min walk - 1.0 km
  • San Agustin Beach - 3 min drive - 3.0 km
  • Sioux City Park - 7 min drive - 3.8 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • ‪Restaurante Chino Yaso - ‬3 min walk
  • ‪Balcon San Agustin - ‬6 min drive
  • ‪Terraza Chillout Gorbea - ‬7 min drive
  • ‪San Agustin Beach Club Jaquzzi - ‬6 min drive
  • ‪Bamira - ‬4 min drive

About this property

Grupotel Orquidea

Upscale family-friendly hotel near San Agustin Beach
Take advantage of a terrace, a coffee shop/cafe and a garden at Grupotel Orquidea. With amenities such as a beachfront location and beach volleyball, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
Additional perks include:
  • 4 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • A 24-hour front desk, a front desk safe and a billiards/pool table
  • A banquet hall, ATM/banking services and 2 meeting rooms
  • A lift and smoke-free property
Room features
All 255 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, electric kettles and daily housekeeping

All-inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 14 2025 to November 16 2025 (dates subject to change):
  • Sauna
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

Does Grupotel Orquidea have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Grupotel Orquidea?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Grupotel Orquidea on 23 Nov 2025 start from 4.178.292 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Orquidea pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Grupotel Orquidea?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Grupotel Orquidea?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orquidea?

Some rate plans available at this hotel are all-inclusive.

Where is Grupotel Orquidea located?

Nestled on the beach, this Bahia Feliz hotel is within a 15-minute walk of Bahía Feliz and Las Palmas Beaches. El Aguila Beach and Karting Club Gran Canaria are also within 1 mile (2 km).

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Grupotel Orquidea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 164 reviews
Rating 8 - Good. 63 out of 164 reviews
Rating 6 - Okay. 15 out of 164 reviews
Rating 4 - Poor. 2 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff lovely helpful people. The only fault in my opinion was there was no room at all between sunbeds so you had to climb on from the end.
Stayed 7 nights in Nov 2025

8/10 Good

Peter

Liked: Amenities
The room could be much better; there were a few cockroaches in the bathroom, and the mattress had extra padding which slipped, meaning there was risk of falling out of bed if it had moved. The facilities were good but the staff, although pleasant could have been more helpful
Stayed 3 nights in Nov 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019

10/10 Excellent

AnnaMaria

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this hotel not very happy because we had to pay for my 2 kids which I was told where not in my reservation although when i did my booking I put my 2 kids and their age Expedia told me I didn’t put them. It’s wasn’t true but because I had no time to check for any other place I had to pay 490€ extra. So i went to this hotel not very happy, but for my greatest surprise we had a wonderful time in the hotel, everyone was so good in their mansion my kids enjoyed every day of their stay in this hotel. Thanks to everyone that made our stay a wow. Especially Marcus. You are a star
Stayed 7 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
Stayed 4 nights in Feb 2025

8/10 Good

Laure

Liked: Staff & service, amenities, property conditions & facilities
J'avais reservé une chambre vue mer. Nous avons eu une chambre au 1er etage avec vue sur les transats de la piscine, on devinait à peine la mer entre les palmiers et les infrastructures. Par contre, nos amis qui avaient réservé via Bo.k..g on été surclassés dans un appartement au 10eme etage avec grande terrasse et vue incroyable, pour le même prix. J'en ai deduit que lorsque l'on réserve avec Expedia on est sous classé ! Par contre la chambre était fonctionnelle, agréable et bien décorée.
Vue mer anecdotique
Stayed 7 nights in Nov 2025

10/10 Excellent

Arelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ha gustado mucho el personal excelente. Las comidas y desayuno muy bien elaborado y la vista a la playa bella y la limpieza 10de 10 ,recomendado
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, property conditions & facilities
Personal maravilloso
Stayed 2 nights in Sep 2025

10/10 Excellent

Raul Ángel Orellana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vistas a la playa maravillosas
Relax en la piscina a última hora.
Stayed 4 nights in Sep 2025

8/10 Good

RAFAEL GONZALEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 5 nights in Sep 2025

2/10 Terrible

Rocío Alberto

La comida
Stayed 4 nights in Sep 2025

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto
Stayed 2 nights in Sep 2025

10/10 Excellent

Lilita

Liked: Cleanliness, staff & service, property conditions & facilities
Un luogo bellissimo dove trascorrere le vacanze lontani dal caos immersi tra il mare ed il verde. Il personale sempre disponibile e cortese.
Stayed 7 nights in Aug 2025

4/10 Poor

Roberto Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que animadores solo hablan extrangero y los juegos y actuaciones son solo para los extrangeros y para los españoles si no saben idiomas no se enteran de nada y en las piscinas no se pueden relajar con un chapuzon porque permiten flotadores y jugar a la pelota y si con el todo incluido creen que tambien tienen spar no es asi hay que pagarlo aparte
Stayed 3 nights in Aug 2025

4/10 Poor

Felix

Disliked: Property conditions & facilities
Den ganzen Tag über schlechte Lautsprecher sehr lautes und aufdringliches Unterhaltungsprogramm, keine Chance dem auszuweichen. Selbst in der letzten Ecke war es noch so laut, dass wir nicht entspannen konnten. Selbst im Foyer dudelt den ganzen Tag Rafio, es ist überall wahnsinnig voll. Da k Expedia konnten wir früher auschecken.
Stayed 12 nights in Aug 2025

6/10 Okay

Sonia

Liked: Cleanliness, staff & service, room comfort
Muchisimo muchisimo niños pequeño una pasada de la famimiar todo estrajero hablan en ingles las animaciones eso no molo nada y q es solo para familia con mas de tres o 4 hijos una guarderia comedor
Stayed 4 nights in Jul 2025

8/10 Good

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Dobre jedzenie , czysto , miła obsługa .
Stayed 8 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto incluido el mini y teen club
Stayed 3 nights in Jun 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable, todos los servicios muy bien no tenemos nada que reprocharles. Volveremos en otra ocasión
Stayed 1 night in Jun 2025

10/10 Excellent

Agustina

Liked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 1 night in Jun 2025

10/10 Excellent

María Cristina

Liked: Cleanliness, amenities, property conditions & facilities
La verdad que excelente volveremos la habitación 604 espectacular,muchas gracias Fernando
Stayed 1 night in Jun 2025

8/10 Good

Lena

Liked: Cleanliness, room comfort
The food was good.
Stayed 7 nights in May 2025

10/10 Excellent

Loïc

Liked: Cleanliness, amenities, property conditions & facilities
Nous avons apprécier le cadre et l'hotel car tres bien équipé et aggreable a séjourner
Stayed 3 nights in Apr 2025