Search Hotels Near South West Coast Path Section 19 Trailhead, Hayle

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon request and chose not to address the issue. As this was a long-planned holiday for my husband and me, I did not wish to escalate the situation further at the time. However, the experience has left me very disappointed. I would also like to raise a serious concern regarding how this matter was handled. I felt that I was treated unfairly, and the interaction left me questioning whether I was treated differently based on my race. This is a matter I do not take lightly and would appreciate it being reviewed carefully. Overall, I am dissatisfied with the service received and would not recommend this property. I would appreciate your prompt response to this matter."

"Stayed for two nights over the bank-holiday weekend. Our room was fairly small, but had a great sea view, and we were lucky enough to have a private balcony. The room was basic, but clean and comfortable. The shower was good, and we weren't disturbed by other guests. Breakfast included a good range of both hot and cold options, although on the hotel was very busy on the weekend we stayed and I think they were struggling to keep up. The dining room was spacious and had great views. We were lucky and managed to get a free parking space right outside the hotel. There is a car park just over the road if not, however it does get very busy. The hotel is within walking distance of the town centre and the beaches. I would happily stay here again."

"We checked in but didn’t stay here. We gave the key back as soon was we reached our room, this is a sports bar which is fine if you are told this when booking. The rooms are filthy with stained bedding. We Asked for a refund as we needed to stay elsewhere but have not had any feedback from them or expedia. Not a happy customer as we use Expedia regularly. They need to look at who they endorse and refund when appropriate."

"Delightful accoms with great views. Fabulous hosts provided insights on local attractions and eateries. "

"Mark and Anna were impeccable hosts and couldn’t do enough to help us with our stay. Would highly recommend the Mustard Tree. Far enough out of the town to be out the hustle and bustle but close enough to walk. Ideally situated near a bus stop and the train station. What more could you want. Excellent service 👍"

"Despite my booking has confirmed, we couldn't stay this property. Because this property had double booking. We're waiting full refund. I'll never book this property."

"Clean rooms , adequate parking, guest services were extremely helpful."

"Everything was as you would expect, kitchen had everything you need and it was great for the price. Staff were very friendly and had some good facilities. Slight issue with beds on the smaller size and the bathroom floor was a little dirty as it looked like someone walked in with grassy shoes. "

"Fantastic spacious property in a great location. Really lovely, helpful host. Will definitely return. "