Find hotels in Southwest Orlando, FL from 1.434.301 ₫

"Room was clean pool was excellent food was average but huge selection for all tastes Starbucks on-site was a great addition All in all a great vacation for everyone "

"Clean rooms and friendly staff. "

"great"

"Food was good. Nice room"

"Their washer area for clothes don’t work"

"Pool side and breakfast and cleanliness "

"There was no breakfast but everything else was great."

"Property is close by the Universal Studios quiet area helpful staff clean rooms. Highly recommend"

"I am extremely disappointed with my experience at this hotel. From the moment we arrived, there were multiple serious issues that made our stay unacceptable. First, the bed in the room was broken and clearly not properly cleaned. The overall condition of the suite did not match the pictures advertised online, which was very misleading. The pool area was also disgusting, with condoms and clothing left in the water, making it unsafe and unsanitary. In addition, there was no staff available at the front desk when we needed assistance, and communication from the hotel has been terrible. I have called multiple times regarding my refund and no one answers the phone or follows up. I was never provided proper documentation for check-in, check-out, or my refund, which is highly unprofessional. To make matters worse, there were people smoking marijuana directly outside of our hotel room, creating an uncomfortable and unsafe environment for guests and families. Overall, this was the worst hotel experience I have ever had, and we only stayed for about one hour before deciding we could not remain there. I would not recommend this hotel to anyone unless major improvements are made to cleanliness, customer service, and safety standards."