Khách sạn Sursee

"Sehr netter und freundlicher Empfang, schönes geräumiges Zimmer "

"Wir hatten einen sehr angenehmen Aufenthalt. Das Zimmer war sehr modern und sauber, besonders gut hat uns das darum herum, wie Aquarium und Autoausstellung, gefallen. Das Frühstück hätte im Vergleich zum Rest etwas reichhaltiger sein können."

"Beautiful hotel with incredible views. Very kind and helpful staff. We had an amazing stay!"

"No have A/C. The breakfast is ok."

"Não tem elevador, ar condicionado e os quartos ficam em um prédio separado da recepção"

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"Excellent as usual"

"Positief: Leuk hotel, voor kinderen. Ontbijt is prima, vriendelijk personeel en goede parkeergelegenheid. Negatief: geen airco, hierdoor was het in onze kamer 30 graden. Niet te doen met slapen. Geen koelkast of waterkoker of koffie apparaat op onze kamer. Vooral de hitte in het hotel was voor ons een reden om nooit meer in de zomer daar naar toe te gaan. Ze boden wel ventilatoren en flessen water aan maar dit gaf met 30 graden geen verschil."

"Clean and friendly staff. Public transport right outside the door"

"Wij hadden een hoekkamer voor 5 personen . Hotel op zich netjes, bedden wat hard maar airco was erg slecht; ontoereikend en erg luid zonder nachtstand, losse unit. Wel veel parkeerruimte inclusief gratis laadoptie."

"Pleasant hotel offering good value accommodation in clean rooms. Excellent breakfast. Great location next to Olten railway station."

"Everything was great."

"Good"

"We were warmly welcomed by Sophia who was excellent in handling our check-in. We checked in bit late but nevertheless she was very helpful in giving us our keys very fast and guiding us to our room. We spent a very nice evening at their bar, ordered some food and then went to sleep. The room was excellent and is very spacious and the bathroom was very clean. We got up in the morning and went for a walk around the property and were amazed to discover a great wooden bridge right behind the...

"We had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The location was convenient and made it easy to explore the area"

"We came to the hotel because it had a/c but it wasn’t working well so it was only tepid. I was told the restaurant was open until 9 only to find out only ice cream is available after 8:00 pm. The staff did try to help and the breakfast was great!"

"Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with...