Tìm khách sạn ở Bang Lucerne

"The staff and service were exceptional. When our luggage was delayed for a couple of days due to the airline mishandling it, the team went above and beyond to ensure we had all the essential amenities and necessities while we waited. The restaurant was excellent, and every staff member was warm, attentive, and always ready to help. This was our family vacation, they surprised us with a thoughtful gesture that made our stay even more memorable. Highly recommended!"

"Clean room yet slightly smaller than ideal. No A/C. Did not have breakfast. Only coffee and croissant that was reasonably priced. Staff was friendly. With a small room it would have been nice to have a larger sitting area in a common area."

"Although this is not a 5 start hotel by any standards, it has absolutely spectacular views of the Lake Lucerne. Stunning especially if you’re on the 4th floor like we were. The breakfast is a little underwhelming for the price charged. The staff were fantastic and very helpful."

"EVERYTHING about our stay was wonderful. Staff was SUPER friendly and helpful. Would stay here again in a heartbeat!"

"Air conditioning like no other . Thank you Radisson for ensuring the heat wave didn’t melt my mind. I truly enjoy the city cause I could sleep every night in a comfy bed and great air conditioning. I recommend if traveling with kids, the room was very spacious."

"My room had hairs from last guest on the headboard of the bed. The staff sent their cleaning staff to vacuum and I asked that a sheet be put up. It was disgusting"

"I stayed here for 3 nights. The location is great—less than a 10-minute walk to the train station. The area felt very safe, and there were lots of stores and places to eat nearby, which made everything very convenient. The hotel is modern and clean, but it is quite expensive. The gym was a bit disappointing. It's small, and the equipment isn't very good, so I didn't really use it. The only thing I didn't like was the staff. They weren't rude, but they never smiled and didn't make me feel...

"Very friendly staff. The rooms were clean and well taken care of. Our own controllable A/C unit was in the room! Great views of the town. The funicular makes getting down to town quick and easy. Large Parking area. Me and my wife both agree that Château Gütsch is a must stay when visiting Luzern, and a room with a city view is well worth the extra cost."

"Great location, helpful staff"

"The room was a bit outdated but comfortable beds. The property is located in a nice area but definitely needs upgrades."

"excellent experience from start to end. minor to improve: charging for tap water is weird, and against the essence of hospitality. you don’t need it."

"Very clean room and good staff in a convenient location"

"Very well maintained hotel. Excellent breakfast menu, with vegetarian as well as vegan options. Rooms are cozy and well maintained with essential amenities. Enjoyed our 2 night stay in family room large."

"Great staff, good location to the station, excellent breakfast & a quiet room."

"Pésima atención a cliente. Nos tocó ir en temporada de ola de calor, por lo que las habitaciones no cuentan con aire acondicionado, pero nos brindaron un ventilador, el cual se descompuso la primer noche que estábamos ahí. Al reportarlo en recepción la señora que nos atendió nos respondió de manera burlona que durmiéramos con la ventana abierta y que no importaba si se metían arañas o bichos (De s cuales llegue a ver 5 arañas) y a pesar de dormir con la ventana abierta el clima seguía siendo...

"El mobiliario de afuera de las habitaciones era un poco viejo, pero las habitaciones muy muy bien, todo muy limpio, el personal muy atento, el desayuno excelente! Muy bien ubicado"

"Excellent location to the best attractions and train station."

"面湖房可以看到琉森湖和皮拉圖斯山的景色～ 飯店人員很親切"

"👍👍"

"There was a bit of a mixup with rooms when we arrived, but the staff quickly resolved it and compensated us by providing breakfast. There was a heat wave in Lucerne during our stay, so definitely needed the fans on all night. Breakfast was very good and the staff was friendly."