Khách sạn Perlen

"Correcto sin esperar lujos."

"No have A/C. The breakfast is ok."

"Mooi hotel voor de doorreis"

"Clean room."

"好👌，适合度假。"

"Sehr schöne Lage! Zimmer war sehr groß und gut ausgestattet. Frühstück war recht reichhaltig. Nur leider wurden uns mitten beim frühstücken die Teller vor der Nase weggenommen, weil es hieß wir sollten uns bitte an einen anderen Tisch setzen. (ein anderes Paar ebenfalls) Der Tisch an dem wir saßen war nicht reserviert o.ä. Könnte man für die Zukunft dann besser beschriften oder bereits beim Eintreten kurz anmerken."

"The hotel is so impressive that we have just booked our next stay!"

"It’s a dormitory really with a common bathroom on the floor. A little more clarity from the very beginning would have been nice. Otherwise, it said that the booth room was in another room. Too expensive for a dorm. Excellent breakfast though! Clean rooms. "

"Property was okay!!!"

"It is a beautiful place! However, if you go in MAY, THE HEAT IN THE ROOMS ARE UNBEARABLE!"

"I love this Hotel so nice , I love the view"

"Air conditioning smelled swage and need claening. We had to turn off AC to stop bad swage smell. Building was old and bed was too soft."

"Great position on the Lake with easy access into Luzern, CHF4 each way. The rooms are spacious and well equipped with standalone Aircon which proved useful during our visit. Be aware most room do not have an unrestricted view of the lake due to a property in front of the hotel. Breakfast is taken across the road at the old hotel, but is good. The restaurant is in the same location across the road and we had a reasonable meal there. There is also a good Brazilian restaurant nearby. Be aware...

"Não tem elevador, ar condicionado e os quartos ficam em um prédio separado da recepção"

"I had a wonderful stay at the Grand Hotel Europe in Lucerne (May 29-June 1, 2026) . The hotel was very clean and well maintained, and my room offered a beautiful view that made it a pleasure to return after a day of walking the Old Towne (about 15 minute walk from hotel). The bed was comfortable, and I especially appreciated the plentiful electrical outlets, which made it easy to keep all of my devices charged. What really stood out, however, was the staff. Everyone was friendly, patient, and...

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"The location is great. But the rooms have nothing to help the stay be a bit comfortable. There is no tea pot or coffee on the premises that we could see, so you have to go out to get a cup of tea, etc. It would be so nice to have tea! ' The breakfast is just fine!"