Khách sạn Swannanoa

"We got to the motel around 8 PM Saturday night 5/16. I told the front desk that we were there to check in and made our reservations via Expedia. She asked me to give her my driver's license and I did. She looked at my license and told us we could not stay there because we lived to close to the motel. We said you got to be kidding! She said no that they have problems with local people staying there and creating problems where they have to call the cops. We live in Banner Elk which is about 50...

"Ask for a room you want and which side. The room had a musty smell until we turned on the AC. Suggested they turn the AC on before guests arrive. Also the bathroom floor in the handicap room was like a skating rink."

"Excellent service from the front desk!"

"Ugh. Needs updated. The bed sounded like it was going to collapse everytime I moved. The walks are paper thin and I could hear the folks next to me, as well as EVERYTHING that went on in the parking lot. Great location-it’s really unfortunate that the property doesn’t match the surroundings."

"Breakfast was disappointing."

"Great location"

"This is a very welcoming location to spend not only a night but enjoy the outside extras. Rooms were very clean, beds comfortable and owners great to work with. Thank you"

"There was a stain on the shower curtain, looked like blood. I would have expected this to be repl"

"Room was very clean. The bed was comfortable. Will definitely stay again if we are ever in the area."

"The staff was very helpful and friendly. The room was very clean. The whole experience was very good!"

"Bathroom door wouldnt close, it was hard to get room door open and breakfast was gone an 1hour before it should have ended. Staff was very nice when approched."

"Clean room and excellent service. "

"Close to many wineries"

"Room was not well planned Water pressure was poor for such a roomy large shower & the bed pillows smelled like dirty hair"

"We stayed for 2 nights, the hotel is very clean, the staff were very friendly and helpful, the breakfast was very good."

"Basic and inexpensive. People were friendly and nice. Good sleep!!"

"Great place, great staff."

"We had a wonderful stay here. Bill was so friendly and helpful at check in, an asset to the hotel for sure. Kitchen and room is very nice size!"

"We like it good serve it"