Khách sạn Swinford

"Beautiful and spotless hotel and rooms. 5* however, we had paid for full breakfast on both days. First days brilliant, second day not so. Waitress not very welcoming then said sorry no cooked breakfast. Issue in kitchen so only continental available. It’s not our fault and nothing we can do. There were no croissants or fresh bread to cut, just slices. One of the toasters had a notice saying only use left side and only two strawberry yoghurts were left. I had to ask for tea on three...

"Fabulous stay. Staff were so helpful, shepherds hut was gorgeous and the setting was just so peaceful! This will most definitely be the first place I book when travelling to this area again!"

"We like the Sparrow because of its location - near junction of A46 and M6 and it’s quite comfortable as well. We didn’t try the food on this occasion."

"Parking , staff"

"Attentive staff..good value for money..huge room. Comfy bed..good bathroom and amenities"

"Great stay. Nice sized room, Lots of parking, Great breakfast. It is at the university, so lets food options in walking distance. Could use laundry facilities."

"A memorable stay for the best reasons. If any criticism, I feel the bathroom taps in our room were very difficult to turn, as they were narrow and round. Also there were no grab rails on the wall facing the bath, so for an elderly customer, the process of getting out of the bath was somewhat hazardous. We'll come again!"

"Great place, easy access to road network "

"Comfortable room helpful staff great pool. Very amenable with dogs. Good experience and plenty of good places to visit near by."

"Great room and Great location"

"I stayed here for a party and booked a room. The staff are helpful and friendly... the only downside is I couldn't find the remote, so I should have asked! But a lovely stay all in all! X"

"It was lovely little far away but when i work out bus it was lovely"

"The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...

"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."