Khách sạn Sylva

"Good stay for the price."

"Courteous staff and good location."

"Good mix of the historic with some modern upgrades. Parking can be a little bit challenging, especially at dinner time."

"Elevator was out of order the entire 3 days of my stay. I have stayed here numerous times over the last several years. Breakfast not as good as the past. This was WCU homecoming weekend so hotel was full. Parking was premium if you were returning late in evening. Some folks had to park in grass area behind hotel due to no parking spaces available."

"Vatash (if I remember the name correctly) was very personable. Room had good television options. Didn’t use WiFi, so reception was limited. Thermostat control was great. Quiet and safe. Walking distance to Sylva was good. Nice town with good restaurant options. No usb options, so bring a wall outlet adapter. Shower was good. Coffee in room. Sylva is a nice place to stay when visiting Cherokee. Dillsboro nearby. Be back next year"

"Overall, the property was wonderful my 15 year-old grandson loved going down to the river and walking across on the rocks in the evening we bought a eight dollar pack of four pieces of wood and the front desk had firestarter and loaned us a lighter to start it. Sat by the fire, listening to the river before bed. It was very nice and the front desk had wonderful suggestions for dinner and breakfast was very nice wide selection. The room was very clean. We did have some dirt that may have been...

"The coffee was great! The rooms were not cleaned and the front desk attendant was alone Saturday at 4:45 and we had to go retrieve fresh towels ourselves."

"We had a great stay after a 12-hour drive. The property was clean, quiet, and comfortable. It was the perfect place to relax and recharge after a long day on the road!"

"Reserved a king bed, received confirmation, got to the hotel and non available. The 2 double bed room given wasn't even cleaned from previous occupants. Went back to the front desk to get a cleaned room. I expected much more from a Marriott hotel. Very disappointed."

"Staff was very rude told me no more rooms were available. I then went to the parking lot and booked with no problem. Then she wanted to act nice and apologize."

"no"

"Great stay for a trip with my friends and I. The only hotel with rooms that had 3 beds which is what accommodated our needs. Hotel was clean and the staff were friendly. Check out the Oconaluftee Islands Park across the street if you get a chance. The bamboo forest is so pretty. I’d definitely stay here again."

"Ice machine not working on any floor except the 1st floor."

"This is an older property but is very nice for the price. We stayed in three different hotels over three days and this had the best breakfast and the most bang for your buck."