Search Hotels Near Tanger Factory Outlet Center, Grand Rapids

"Had a great stay and the check out was great"

"The staff was very helpful in accommodating our group of 12!"

"When I arrived, I was thrown back by how the property looked nothing like its online site. When I checked in, I went to my room. The floors were extremely filthy. The curtains were torn of the rack. The bathroom tub had rust for days and the ceiling over the tub looked like it was going to cave. Unfortunately, because I didn’t have 24 hour notice, they kept my money!!!! For four nights I didn’t even stay. I left and booked elsewhere. I am truly disappointed and devastated. The young man working the desk, acted like he could care less. I guess this is a lesson learned."

"Loved the large room but disappointed in the condition of the bathtub. Breakfast was great but it would be even better if you had a soda fountain. Will definitely stay there again. "

"Overall we had a great stay. Just a mini getaway with the kids. The room was bigger than I anticipated! "

"Very clean room. Definitely would stay again!"

"I have stayed at many wyndhams I am a truck driver and stay at a hotel almost every night that was by far the worst hotel I've ever stayed at. Full of crackheads prostitutes. The room smell like dog pee had a hole in the wall The tub had cracks in it so it was taped up I have photos of everything it was terrible that hotel needs to shut down"

"My husband grew up seeing this place and always wanted to stay here. So when he had to go back up to Michigan I thought it would be a nice surprise to book him a room here. First of all they said they had no rooms available. This was after booking the reservation (through Expedia). They all of a sudden managed to come up with a room - room 330 which was apparently akin to the janitor's closet. I *specifically* paid extra for a city view. He was on the third floor and his view was of the building across the street. Many areas of the room were dirty such as the table and counter spaces. The refrigerator only went down to 50 degrees. And was missing a leg. A guy came up to look at it, 'reset' it and it still only had 3 legs and went down to 50 degrees. The first night he only slept under the blanket but the second night he went under the sheets and spent most of the night not sleeping and scratching himself raw. He is covered in itchy bites of some sort. After the lack of responsiveness on the refrigerator issue he felt there was absolutely no point in taking this up with the front desk, especially since he was checking out this morning anyway. I spent quite a bit of money to do this for him and he could have stayed at the Super 8 and had a better experience and saved me a pile of money."

"We did have a wonderful stay, and Stephanie was extremely helpful! We were disappointed that the pool was so cold. The other disappointment was the cleanliness of our room. There was garbage under our bed from the person before us, and hair all over the walls and tub. Also, the bathtub was backing up, so there was water standing while we were showering. The beds were comfortable. We appreciated the two different types of pillows on the beds. We did enjoy the breakfast, patio area with fire pits, and hot drinks available."