Search Hotels Near The Crystal Shrine Grotto, Memphis

"Rooms and staff are great. The carpet in the room we stayed in could use some cleaning. The next morning, restrooms in the lobby (both men's and women's) were clogged and unusable. That's not something you would expect in a hotel you pay over $300 per night."

"We could feel every spring in the bed and there were cracks in the shower. The people at the front desk were very friendly, but the light fixture was distracting hanging behind them."

"Better breakfast not toast, cereal, waffles and water and a couple of muffins"

"Staff was great, however room & grounds could use a bit of cleaner and some scrubbing"

"Worse hotel experience ever!! The regular elevator was out and there were mold on the second floor. Our bathroom had a awful smell coming out of water drain in the floor. I had to deep clean the room!! I would've canceled my room but we were in town for a funeral. Do not get fooled by nice lobby pictures!! "

"Had to pay an upcharge price for my stay, most expensive hotel I've booked. Hallways smelled, only 2 towels in the room compared to a usual 4, shower head was coming out of the wall"

"we were so pleased with this propert! newly opened and all brand new! quiet in a tucked away spot with easy access to shopping, di inf and I 240 loop!"

"I appreciate the staff being welcoming and helpful. "

"STAFF WERE FRIENDLY AND HELPFUL. ONLY REAL COMPLAINT IS THAT I AM A SHORT PERSON AND THE SHAMPOO AND CONDITIONER WERE TOTALLY OUT OF MY REACH. THE LOCATION FOR THESE ITEMS DOESN'T MAKE SENSE TO ME AS EVEN AN AVERAGE HEIGHT PERSON WOULD BE STRETCHING. "