Khách sạn gần Rừng West tại Novelty

"room and staff was great, quick and easy check in. breakfast was okay!"

"First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the...

"Very nice Staff and clean property"

"Great!"

"The staff was incredibly friendly. Made us fee; at home breakfast was outstanding"

"Very clean room. Good breakfast. Easy parking"

"Parking was easy, however it did not completely feel "pet friendly" as the area we had to park in, had very little grass spots. The over all property was clean, and welcoming. Rooms were quiet and stocked appropriately for whatever one may need. We got a call from the staff just to check in to make sure we're set, and that was a super nice addition to the stay."

"Staff was so nice and helpful! Our room was very clean!"

"Very clean rooms for the price staff friendly "

"The woman at the front desk was SO nice and helpful! The unit we stayed in was nice and we were really happy there was breakfast at the hotel but really this review is to praise the woman at the front desk. I wish I could"

"Very distasteful establishment. Rude and dishonest. Desk representative left us at the front desk for a hour so we didn’t even check-in. As we waited and looked around the lobby we noticed it was very filthy. Baseboards were dirty rotten. Spots on the ceiling. Other guests began walking down saying they were leaving due to the nastiness of the establishment. When we reached out to Expedia for a refund, the hotel said they weren’t going to issue us one even though we never checked in,...

"Would have been nice to have included breakfast"

"Breakfast was great! There was just not communication when I arrived as far as how it works when it is purchased with the room. I had to ask via messsaging to teh hotle, and had to go to the front desk for my breakfast coupon or voucher. Which is OK, just wish I had "

"Our stay was great. We were in a huge suite on the main floor suite #120. Great room and massive bathroom. All very very clean. Great staff too! Highly recommend."

"The hotel cancelled my reservation that I made through expedia and never told me. When I showed up with my family expecting to stay I was told they had no rooms and my reservation had been cancelled."

"Non smoking room. When you walked into lobby you could smell smoke. Slight smell in room. Couldn't work heat unit. It was dirty. Shower faucet was loose and falling off. Never again. Could hear neighbors tv all night. Never again."

"The breakfast was fresh, curtains in room was old and nasty. Staff was pleasant & the kitchen was clean. Carpet in rooms need to be replaced as well as and updated on furniture. "

"The room was nice. Parking was convenient. "

"Great service !"