Khách sạn Khu Tunnel Mountain , Banff

"Thermostat in room wouldn’t automatically turn off. As room warmed up had to manually turn furnace off. Outside property poorly maintained. Cap lumber garbage laying in grass beside room. The room smelled like an old saloon. Stale beer and cigarette smoke"

"Charged multiple times for our stay incorrectly including 3 weeks after our stay"

"Phòng xinh"

"Family friendly"

"Staff was very helpful, rooms were comfortable and clean, enjoyed happy hour and the smores, along with the breakfast. Extremely appreciative for the parking space and the bus ride passes. Beautiful and comfortable walk to/thru all three areas of city on their streets. Incredible views and atmosphere."

"Clean room and perfect location"

"Extremely dated for such an expensive hotel."

"Our experience here was over and above what we were expecting. The staff were incredibly attentive, friendly and helpful. From checking in to helping arrange tours to answering our questions. It really felt like they were making efforts to make our stay enjoyable. The room was really nice, quiet, unique and boutique like with pleasing decor, good drawer space in the bathroom, plush towels and a large tiled shower with both a rain and removable shower head. The food in the restaurant was honestly...

"Hot tub is under maintenance but everything else was excellent."

"Great air conditioning and breakfast."

"It is a very well-located hotel, ideal if you only use it to sleep. It requires a complete renovation. The carpet in the room was a bit dirty. The parking is expensive, more than $30."

"Great location, staff very helpful in getting us parked onsite, and bus directions. Better than expected, will stay again!"

"The staff was really friendly and helpful. They upgraded our room and helped us out with our questions. Hotel was very nice and clean. Just a little pricey."