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"From start to finish, our stay was exceptional. Check-in was smooth, and although we were initially given a first floor room, the staff happily moved us to a fifth floor room with a balcony, no hassle at all. The rooms were very comfortable, but the real standout was the staff, super friendly, helpful, and truly fantastic, thank you to you all. Having access to the pool across the road was a great bonus and made the experience even better. I would absolutely recommend this hotel for anyone planning a stay in Malta who doesn’t want to be in the heart of Valetta old town. "

"The staff were excellent, on our first night the TVs were not working properly and one member of staff came to our room and spent half an hour resetting the channels and even went and found extra remote controls as there was only 1 in the room for 3 TVs, this despite the fact he was actually heading home when I went to the front desk and asked for assistance. All of the staff were super helpful. The rooms were very clean and we were able to choose when they were cleaned during the stay. We had a 2 bedroom apartment. The rooms were a good size, and it was great to have a kitchen area and a living room area, but although both rooms had small balconies, only one actually faced the outside of the hotel, the other facing into a wall which meant that the living area and one of the bedrooms were quite dark, even during the day. The patio area that did face the outside of the hotel was lovely though, it overlooked a busy little cafe and we enjoyed sitting and watching the world go by. We had plenty of pillows and towels and the beds were comfortable and there was plenty of hot water for showers etc. Shower gel and hand wash were also provided. Breakfast was a bit repetitive, but there was plenty and the hot drinks were very good! The pool area was great, with plenty of sunbeds and an attached restaurant for lunch/dinner and a great cocktail happy hour. "