"I am writing to urgently bring a serious security and customer service issue to your attention.
At approximately 2:00 AM on Thursday, May 28th, I was awakened by someone knocking loudly on my door for a minute, followed by continuous banging for about 10 minutes. I was extremely frightened and immediately called the front desk, but no one answered. Five minutes later, the same individual returned and banged on my door for another 10 minutes.
The next morning at 7:30 AM, I reported this terrifying incident to the duty manager, Vincent F. He made me wait in the lobby for 40 minutes to check the security footage, only to tell me he couldn't find anything because he "accidentally looked at the wrong footage"—which is highly unprofessional given that I clearly stated my room number.
When I returned to the hotel that evening, another staff member, Mallory, gave me a completely conflicting story. She stated that according to Vincent's notes, it was just a DoorDash driver who knocked on the wrong door. It is completely absurd to claim that a delivery driver would violently bang on a door for over 20 minutes at 2:00 AM. I strongly believe the hotel staff is lying to cover up a major security failure and their failure to answer an emergency guest call.
I am requesting that Hotels.com takes the following actions immediately:
1 Issue a full refund for my 4-night stay due to the severe breach of safety protocols and terrible customer service.
2. Provide additional compensation points ."
Yes, there are holiday rentals close to the most popular sights in Vidor, or you can select a more secluded option if you're looking for a relaxing stay. Our travellers say Vidor has a good selection of restaurants. Make sure you have time to check out the sporting events while you're in the area.
How many holiday rentals are there in Vidor?
With 3 Expedia holiday rentals, you're guaranteed to find just the right place for your Vidor stay.
What can I see and do in Vidor?
While exploring the area, visit family-friendly sights like Edison Museum, or get outside and enjoy nature at Beaumont Botanical Gardens. In the wider area, you’ll find Port of Beaumont and Beaumont Civic Center Complex.
What are holiday rentals like in Vidor?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Vidor. Holiday rentals offer amenities such as laundry facilities and kitchens so you'll have all the comforts of home. If you're concerned about a clean environment, holiday rentals can provide a sense of safety away from shared hotel lifts and busy lobbies while still allowing you a great travel experience. You'll also find more space in a holiday rental than in a traditional hotel, which makes a holiday rental a great option for families.
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
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