In Mendizorrotza, Sercotel Jardines de Uleta Suites offers an upscale experience with practical amenities. Relax on the rooftop terrace, browse on-site shops, or enjoy the garden while kids play at the playground. Free WiFi helps guests plan their daily adventures.
VIP Access
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning
Laundry room
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Mendizorrotza, a neighbourhood in Vitoria-Gasteiz, is home to Jardines de Uleta Suites. Notable landmarks in the area include Virgen Blanca Square and Plaza de Espana, and travellers wishing to experience a bit of culture can try Armory Museum of Alava. Looking to enjoy an event or a match? See what's going on at Mendizorroza Stadium or Fernando Buesa Arena. Explore all the area has to offer with hiking/biking trails and mountain biking. Visit our Vitoria-Gasteiz travel guide
An outdoor pool, a fitness centre and a rooftop terrace are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and a business centre. Each apartment offers comforts like premium bedding and a down duvet, plus free WiFi and an LCD TV with satellite channels. Free wired Internet, room service and in-room massages are among the other amenities available to guests.
Jardines de Uleta Suites offers 99 accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. LCD televisions come with premium satellite channels.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Return airport shuttle (surcharge)
Secured, covered parking on site (EUR 14 per day)
Limited on-site self parking
Family friendly
Babysitting (surcharge)
Children's toys
Pool gate
Restaurants on site
Cafetería El Colmado
Food and drink
Shared microwave
Water dispenser
Dining
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children
A coffee shop/cafe
Late-night room service
Bedrooms
Bedroom
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Living room
Entertainment
LCD TV with premium satellite channels
Outdoor areas
Garden
Rooftop terrace
Laundry
Laundry facilities
Laundry service
Work spaces
Business centre
Conference space
Meeting room
Climate control
Air conditioning
Heating
Pets
Pet friendly
Welcoming dogs only
Up to 7 kg per pet
Fee: EUR 25 per pet per day
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Luggage storage
Meal delivery service
Multilingual staff
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Wedding services
Things to do
Bicycle cleaning area
Bicycle rentals
Bicycle repair station
Bicycle shuttle
Bicycle storage
Gym
Private wine tours
Shopping
Hiking/biking trails nearby
Mountain biking nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Security system
Fire extinguisher
General
1 building
3 floors
99 units
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Bicycle rentals
Bicycle storage
Bulk dispensers for toiletries
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly toiletries
Electric bike charging
Electric car charging station
Energy-saving switches in guestrooms
Garden
Grey water recycling system
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Reusable cups
Reusable tableware
Soundproofing
Water dispenser usage encouraged
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 7 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
Covered self-parking fee: EUR 14 per day
Pet fee: EUR 25 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
Property Registration Number HVI-00398
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Hotel Jardines de Uleta Suites
Hotel Jardines de Uleta Suites Vitoria
Jardines de Uleta Suites
Jardines de Uleta Suites Vitoria
Hotel Jardines Uleta Suites Vitoria-Gasteiz
Hotel Jardines Uleta Suites
Jardines Uleta Suites Vitoria-Gasteiz
Jardines Uleta Suites
Jarnes Uleta Suites VitoriaGa
Frequently asked questions
Does Jardines de Uleta Suites have a pool?
Yes, this property has an outdoor pool.
Is Jardines de Uleta Suites pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Jardines de Uleta Suites?
Self-parking is available for EUR 14 per day.
What time is check-in at Jardines de Uleta Suites?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at Jardines de Uleta Suites?
Checkout is at noon.
Does Jardines de Uleta Suites provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Jardines de Uleta Suites located?
Located in Mendizorrotza, this aparthotel is within 1 mi (2 km) of Mendizorroza Stadium and Armory Museum of Alava. University of the Basque Country and Virgen Blanca Square are also within 2 mi (3 km). Vitoria-Gasteiz Station is 28 minutes by foot and Vitoria (VIO-Vitoria-Gasteiz Train Station) is 29 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Jardines de Uleta Suites Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.2
Location
8.6
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 115 out of 218 reviews
10 - Excellent
115
Rating 8 - Good. 67 out of 218 reviews
8 - Good
67
Rating 6 - Okay. 23 out of 218 reviews
6 - Okay
23
Rating 4 - Poor. 7 out of 218 reviews
4 - Poor
7
Rating 2 - Terrible. 6 out of 218 reviews
2 - Terrible
6
Reviews
8/10 Good
Rae
12 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great parking garage with plenty of interior height. Well lighted and attractive. The room was great. Had a large TV good Internet, comfortable bed high quality linens.
Rae
Stayed 1 night in May 2024
10/10 Excellent
Mona
11 Jun 2024
Liked: Cleanliness, amenities
I always stay here when i come to vitoria
Mona
Stayed 1 night in Jun 2024
10/10 Excellent
Mona
11 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms cmfortable and clean in a ice neighbourhood . 30 min walk to city center
Mona
Stayed 1 night in Jun 2024
10/10 Excellent
Sebastian
20 Jul 2023
Liked: Cleanliness, room comfort, communication
Great Experience at Sercotel!
Great experience and service! My girlfriend and I stayed at Sercotel Jardines de Uleta Suites during our trip to Vitoria-Gasteiz for the Ironman race. The hotel is located about 25-30 minute walk from the city center. Lorena at the front desk was absolutely amazing, genuine and had great energy. The rooms were much larger than anticipated and the breakfast buffet was quite enjoyable.
Sebastian
Stayed 5 nights in Jul 2023
10/10 Excellent
Lauren
21 Jun 2023
Liked: Cleanliness, room comfort, communication
An amazing hotel and a lovely experience
Absolutely incredible hotel!! We booked for the Azkena Rock Festival and were stunned when we arrived at the property. Our suite was massive, with a full size kitchen, gorgeous bathroom and bedroom and lovely views. Excellent hotel facilities and really lovely accommodating staff. Cleaners came and were flexible as to when they came. A 10 minute walk to the festival, close to bus routes.
Lauren
Stayed 2 nights in Jun 2023
6/10 Okay
Daniel
2 Oct 2023
Disappointing
Have stayed here many time and always been happy, however was extremely disappointed this time with rooms, quality of the breakfast and unfriendly staff.
Daniel
Stayed 2 nights in Sep 2023
8/10 Good
Martin
20 Jun 2023
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
The suite was beautiful and clean and the staff were fantastic. However not being allowed to use the kitchen in our suite because it’s only for those who rent for a minimum of four nights is extremely disappointing. (We had the suite for 3 nights). Also no coffee machine in our room or at least a free coffee station in the lobby is super disappointing considering the room was pretty expensive.
Martin
Stayed 3 nights in Jun 2023
10/10 Excellent
emmanuel
10 Nov 2025
Liked: Cleanliness, amenities, communication
Chambre et hotel neuf
emmanuel
Stayed 2 nights in Oct 2025
2/10 Terrible
Paloma
23 Oct 2025
Disliked: Cleanliness, room comfort, communication
Nunca más
Segunda vez y última. No había otro disponible y no me quedó más remedio, por algo solo estaba este…
Después de que en la vez anterior me entrara 3 veces la de la limpieza con el cartel de no molestar puesto, esta vez me han dejado sin desayuno porque había el rodaje de una película. No me dieron ninguna solución, que tenía una máquina vending en el piso inferior. Ni me devolvieron el dinero ni nada. La atención es pésima. Las instalaciones son muy antiguas y están ya muy usadas. Le daría un 3 estrellas justo. Además está alejado de todo. Recomiendo el nh o el silken y si quieres cocina el Kora Green
A este no vayas, el peor de Vitoria sin duda.
Paloma
Stayed 1 night in Oct 2025
6/10 Okay
Sebastian
5 Oct 2025
Liked: Cleanliness, communication
Friedliches Hotel am Stadtrand. Aber es sind komplett leere Suites die außer viel Platz nicht viel zu bieten haben.
Sebastian
Stayed 1 night in Oct 2025
10/10 Excellent
JOSE MARIA
27 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cuando vamos a Vitoria nos solemos alojar ahí, habitación tipo apartamento muy espaciosas, modenas y cómodas. Alrededor es una zona residencial, y si quieres comer o cenar tienes que coger el coche. Pero en 10 minutos estas en el centro.
JOSE MARIA
Stayed 1 night in Sep 2025
10/10 Excellent
Venecia
24 Sep 2025
Liked: Cleanliness, room comfort, communication
Habitación amplia y cómoda.
Venecia
Stayed 3 nights in Aug 2025
10/10 Excellent
Ángel
14 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Buen alojamiento aunque está retirado del centro tiene buena comunicación con la linea de autobuses que pasan con frecuencia y te permite bajar sin preocupaciones del coche.habitacines amplias y el personal super agradable.
Ángel
Stayed 7 nights in Aug 2025
10/10 Excellent
Céline
6 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Les lits étaient confortables. Le restaurant étais très bien, et bon.
Céline
Stayed 1 night in Aug 2025
8/10 Good
Pascal
25 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Dit hotel behoort tot de duurdere hotels in de omgeving. Daar tegenover staat mooie ruime kamers en een net hotel in een goede buurt. Helaas zijn er wel echt heel weinig voorzieningen, het zwembad mag je geen zwembad noemen en voor kinderen bijvoorbeeld is er niks te doen. Bijkomende kosten voor gebruik parkeergarage en ontbijt zijn het niet waard, die zouden in de prijs moeten zitten
C'etait des chambres comme des appartements avec Cuisine toute équipée , Salon , Chambre et Salle de bain
françois
Stayed 2 nights in Mar 2025
6/10 Okay
IGNACIO
11 Nov 2024
Liked: Cleanliness, room comfort
Todo muy bien, excepto que no hay cafetería o restaurante para cenar.
IGNACIO
Stayed 1 night in Nov 2024
10/10 Excellent
Gema
13 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
He estado alojada 4 días 10-13/09/24
Todo me ha parecido fantástico,limpio,silencioso, en un lugar d lujo a 25-30 min de Vitoria centro andando en un entorno muy cuidado.
El personal muy agradable y dispuestos para ayudarte. Lo recomiendo al 100x 100.
Gema
Stayed 3 nights in Sep 2024
10/10 Excellent
Joachim
12 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
4" ist die Unterkunft auf jeden Fall wert
Wir hatten ein Appartement mit Küche (Nutzung gegen Aufpreis). Das Wohnzimmer und Schlafzimmer waren sehr großzügig und Schränke von ca. 6,60 m Breite. Das Hotel war außerdem noch stylisch. Das Preis/Leistungsverhältnis war überragend.
Joachim
Stayed 1 night in Sep 2024
8/10 Good
Benjamin
1 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
spacieux
Benjamin
Stayed 1 night in Aug 2024
8/10 Good
Ana Maria
29 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Desde el momento en que llegué, me sentí muy bien recibido por todo el personal. La recepción fue especialmente amable, eficiente y resolutiva, siempre dispuestos a ayudar con cualquier consulta o solicitud.
La habitación era muy acogedora y tenía todo lo necesario para una estancia confortable. Además, el ambiente general del hotel era muy agradable y relajante.
Ana Maria
Stayed 3 nights in Aug 2024
8/10 Good
Pablo
13 Aug 2024
Liked: Amenities, property conditions & facilities, communication
El hotel en general esta muy bien
El bufete del desayuno esta bastante bien lo unico es que la tortilla parecia de supermercado.
El gimnasio un poco desastre y por la tarde imposible de estar parece un horno.
El restaurante del hotel no nos gustó mucho para el precio q tiene es muy normalito.
Pablo
Stayed 6 nights in Aug 2024
8/10 Good
Manuel
11 Aug 2024
Liked: Cleanliness, property conditions & facilities, communication
Pegas y no muy buenas formas a la hora de darnos una cuna para nuestro hijo de 2 años. Que eran muy pequeñas y que tenía que dormir en nuestra cama o pagar una supletoria.
Manuel
Stayed 2 nights in Aug 2024
8/10 Good
Lola
11 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
No está en el centro, pero es fácil llegar caminando a todos los lugares de interés. Apartahotel cómodo, grande , con salón, cocina y dormitorio, cama adicional en el salón. El uso de la cocina tiene coste adicional. Decoración muy bonita.