"One annoying experience was that the security person forbade me from using my camera to take photos of my family in the hotel lobby and restaurant alleging that the use of a camera was not allowed by hotel policy and I could only use my phone to take pictures"

"The toilet would not flush completely. The caulking in the bathroom tub needed to be replaced the spots where it was missing."

"Awesome place to stay"

"The hotel is very convenient and close to transportation facilities. Staff are very nice and considerate. Kids friendly and many dining options available. We had a great time to stay there."

"This was a great location for a first trip to London. Easy access to the subway, so close to covent garden markets, and walkable to other interesting areas as well. The big red bus stop is also just outside the doors. The bed was comfortable and the breakfast was good. I would stay here again!"

"This property stuff was the best & most attentive I have ever experienced. The slight issue of the wet carpet was handled immediately and resulted in a room upgrade which made the stay unforgettable. Thank you to all the staff!"