"NEVER STAY IN THIS HELL HOLE. even the welcome mat had a 3 foot hole in it lol the room was old, ripped wall paper, many things was broken, the furniture was old and broken. most and I think illegal, due to fire regulations was the windows was restricted to opening 3 inches, with blocks and screws, we would have had no fire escape if the fire was on our 2nd floor landing, We had no sleep in the two nights stay as it was over 40 degrees in the room with no air paint flaking off radiators,...

"Great welcoming staff, excellent service, lovely location and easy parking. Looking forward to a return visit."

"Lovely hotel the only downside which I had not realised was breakfast started at 8 and we needed to leave at 730. The staff were lovely and provided us with cereal and milk the night before. We eat in the restaurant on the evening of our arrival and the food was excellent."

"A very pleasant stay at “The Carps”. Very pleasant, helpful, friendly staff. The room was very pleasant with a comfortable bed and roomy shower room. The room layout reflects the history of the property with a couple of shallow steps between the bedroom and shower. We stayed for dinner and were rewarded by a tasty meal. A good selection of vegetarian options. Our usual habit of swapping plates half though very much went by the board. Breakfast was very good with both millennial and traditional...

"The staff were so friendly and helpful... My room was clean and comfy... Breakfast was excellent.... good quality produce and well cooked..."

"Great location for park and ride into Bath. We stayed in the main building-this was a mistake. It was noisy-the annex (where we have stayed before) is much better. Our room had a great view of the race course but unfortunately was directly above the kitchen. Kitchen smells and noise drifted up and on one occasion very loud music from the kitchen. The room needed some tlc. Paintwork very shabby. The bathroom was very poky and not very clean. The toilet had nasty staining in the pan and the...

"Well located with free parking so didn't need to use the car at all during our stay. Everything we wanted to do and see was within walking distance. The place needs refurbishment throughout the stairways and in particular, the bathroom of room 10"

"Everything was great but I am not a fan of real ale"

"I had a warm welcome and my case was taken up to my room. The room was large with king sized bed. All clean, dated, but that suited the age of hotel! There was a small table with kettle and a selection of tea, coffee etc. Large en-suite with large shower. Lots of choices on breakfast menu and cooked freshly. Parking was easy. Location was excellent. 5 minutes walk to Lacock Abbey. Lacock is a very small place but very interesting."