Khách sạn Washington

"I had a frustrating experience during my stay that came down to a basic service failure. My room included a pull-out sofa, but when I requested an extra comforter so it could actually be used as a bed, the staff refused. Their reasoning was that they “didn’t know” the hotel had pull-out sofas. That response was surprising and unprofessional. A pull-out sofa is clearly intended as a sleeping space, and providing appropriate bedding should be standard. Instead, I was left without a practical way...

"Our room was spacious & comfortable with a king bed. The property was taken care of & also spacious for our dog to walk."

"Worked just fine for an overnight stay. Clean room, friendly staff. Bed was firm which was uncomfortable to us. Other than that, no complaints. "

"No breakfast "

"The property is under construction and we were not notified of this when we booked. We couldn’t find the front lobby. We drove around the place twice. The actual front desk is a fold up table down one hallway…There was dust and work equipment everywhere. There was no support on trying to connect with the Wi-Fi. For what we paid for the room it was a very big disappointment."

"I most likely would not pick this hotel again. The door did not automatically lock when we left the room and we didn't realize left it open while we were out. Reported it and said they had some issues with some doors and would address it. The faucet in bathroom sink was loose and moved around. The towels were more like hand towels not bath towels (needed a few just to dry off). The common areas were not that clean. Very surprised for a Hyatt to be a little run down like this."

"All was good except no free breakfast"

"Comfortable bed and pillows. "

"Clean, fresh, good sized room."

"Rooms were not cleaned at all. The second room we stayed in there was pubic hair all over the bed still. We had to take a lint roller to it. The first room the door didn’t close right and there was a hole in the door that let all the cold air in. The bathroom door in the first room was missing the handle couldn’t shut it all the way or there was no getting it back open. Staff was okay tho they were willing to work with me to accommodate my pet. "

"Easy and fast"

"The brrakfast was fine..basic. there is only 1 ice machine on the first floor. The pool is nice but getting old.. staff was great. Woukd be nice if they had a patio area"

"Clean room. Staff was super helpful. Breakfast was so nice and such a variety! Coffee was decent."

"Do not stay here despite the cheap rates. The pics were probably when they first opened. Its absolutely the worse property I have ever stayed in. Its like they don't even try to clean the room. "

"Free parking "

"everything overall was fine, however, i just did not feel safe. i was in a first floor room, right by the lobby, facing the train tracks. i heard random banging and saw people just sitting in cars or walking around the parking lot. "

"Disappointing. No maid service. You need towels, ask at front desk. Want your bed made, do it yourself. No breakfast included as shown on Expedia. No more IGH for me. No more Expedia for me."

"Breakfast was great. Property is in the middle of a remodel. We were on top floor and had a roof leak in the bathroom. Otherwise was a nice place to stay."

"Clean room, nice breakfast, pool & staff. You have to pay for parking, Was only there 1 night. Shuttle service is available to the airport."

"Clean room, very comfortable beds and very nice bathroom. Free breakfast was also a nice perk."