Khách sạn West Burton

"Friendly staff, nice facilities."

"Lift out of order. Pool spa out of order. Room and bathroom very tired. Room layout was like something was missing. Bed uncomfortable. Only upside was free water and 2 packets of biscuits."

"Everything was excellent."

"Very friendly and helpful staff. Delicious breakfast plenty to choose from. Very lovely hotel in a fantastic location."

"Nice In The Heat With The Aircon On "

"Everything was great"

"Staff are amazing"

"When we arrived just after 2pm it was like stepping onto the Marie Celeste. We finally found a few customers who told us that only member of staff doing front of house was getting ice cream for their daughter. When she appeared we asked about food but was told that the kitchen closed at 2 and that we would need to go out if we were hungry. Checking us in, she was very pleasant but hadn’t read my email sent a couple of days before to say we were bringing a dog which didn’t smack of...

"Good standard Holiday Inn. Met all expectations."

"Everything was excellent"

"The room wasn’t clean, the headboard on the bed was worn and ripped, underneath the bed was filthy and full of hairs, a previous guests glasses were left in the room, a small used soap bar used unhygienic and not enough for 2 guests, other items were also not replenished, despite having a previous stay at this hotel which was good this one did not live up to the previous standard and the member of staff on reception was also quite rude"

"Staff helpful and friendly clean room and all the facilities were good handy for the motorway ."

"AMAZING air con!"

"Overall, our stay was okay, but there were a few disappointing aspects that took the shine off what should have been a straightforward overnight stay. Before booking, we asked about checking in early because we were attending a wedding and our coach was leaving at 11am. The hotel was completely inflexible and stuck rigidly to its 3pm check-in policy. However, when we arrived at 10am, the receptionist said early check-in was available for £10 an hour, subject to room availability, which would...

"Very comfortable and clean room. Love the claw foot bath tub and the cookies were delicious! A bit hot in the room as there is no AC and the fan has to work overtime. Very close to the cathedral and town center. Breakfast was delicious with good variety."

"Easy parking"

"You know exactly what you're getting with Premier Inn. A clean room with very comfy bed and lovely breakfast."

"The rooms were small but perfectly adequate. The rooms were not air conditioned and as we were there on one of the hottest weekends of the year the room was very hot overnight. Other than that, we enjoyed our stay."