Khách sạn West Caister

"Staff very helpful and the room was ready early and was clean .parking is on a first come first served basis"

"Amazing hotel! E"

"Secure parking behind the hotel. Nice and friendly staff. Room was clean onlynproblem was no fridge in there. Not quite sure it was worth the money but it was a sea "

"The carpet in our room was so old and in places appeared to be mouldy… we had a tiny basin in the room (and no basin in the en-suite) which was partially overhung by a shelf that made it very difficult to use properly and was likely the cause of the mould in front of it. Our ‘en-suite’ was cramped and the shower cubicle had mould in the sealant and grout. The extractor fan did not work and therefore the bathroom and bedroom felt and smelled damp when we returned after a day out- it was 26...

"Just a wonderful stay"

"The first greeting was the stink of dogs had to go to shop and get some smellies,the road noise was terrible , So many gaps around windows and doors it never warmed up, the lounge furniture was filthy think it all needs replacing perhaps not have dirty smelly animals in there, managed 3 x nights but couldnt wait to get home."

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"Excellent hotel. Friendly staff and nothing was too much trouble."

"The staff was excellent could not do enough we been there 3 years on the trot and was recognised bye staff was a loverly stay and devo comming back thank you as it was my birthday week and devo enjoyed"

"Very helpful staff, great breakfast and perfect location for convenience to the beach and gt Yarmouth, would stay here again."

"We were given room 4, apparently it has an Infamous reputation as the lad who looks after the hotel called a few hours before check-in to ask if we wanted to find alternative accommodation due to the amount of complaints they have about this room. Unfortunately Hotels.com were not especially helpful in changing our booking and we were about to set off so opted to just keep the room. It is at the top of the hotel, 4 flight of stairs up. There is no bathroom, you have to share the one on the 2nd...

"We had a really good time and we recommend the hotel."

"Very clean and comfortable. Matches the pictures shown. Netflix and local gym/pool included was great thank you. Communication through routine attachments sent was good but slow or no response to individual questions asked via Expedia app compared to other hotels/ accommodations where response has been much better. Price is on higher side and for me was a little overpriced for Great Yarmouth as a location overall. But can’t fault the property and the views."

"Well located. Owner friendly and helpful. Room had a fan (no aircon) which was tricky in the June 26 heatwave. Probably fine in normal weather."

"Helpful staff but very run down property. My room had a broken bed frame, a broken fridge with duct tape around it. A highly stained chair was included. The floor was uneven and very creaky, which caused a lot of noise."

"The hotel itself is lovely, the room we stayed in was spacious, high powered shower & a mini fridge. Major issue with pigeons on the balcony, 3 nesting plus others hopping about & unfortunately with pigeons comes a horrific amount of poop! Couldn’t have window open for fear of them coming into the room. Also our breakfast experience was ruined by the chefs inability to cook eggs. Poached or fried the yolks were hard despite (not that I should have to) asking for them to be runny. This really is...

"Helpful staff. Sorted out parking. Table broken in room. Shower no pressure, dribbled out. Room fan very poor, very little air coming out even at high speed. Complimentary bodywash and shampoo so small not worth open the packed."

"Everything first class .room as booked by e.mail."

"Minus:) carpets in the corridors where filthy, there was an unpleasant smell . Found cobwebs in the corners of the room out of reach. Good :) the bed was comfortable kitchen was good."