Khách sạn Westfield

"My children immediately complained about the stale, musty odor. One is very sensitive to mold and was having some problems. They commented that it smelled like a nursing home. My room was spacious as was the bathroom. The air conditioner/heater had some sort of bags put in it (3 I think) to try to improve the smell. The breakfast was nice, with an attendant bringing fresh cooked foods often. "

"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"We were there for the bike ride. They were very cool about letting us keep our bikes In the room and the lobby until our room was ready. Didn’t understand the room lights at all! They were either all off or all all on. Staff was very friendly. One could hear the subway underneath the hotel which was interesting. I only know as I am a light sleeper. You have to love NY, noise 24/7 "

"The hotel is not like the pictures at all. It was old building and very very small rooms (by the way i know manhattan room but it’s not like this)"

"Loved our stay"

"The a/c was too noisy, which made it difficult to sleep"

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"Everything was great except for the elevators. Little wait time especially when people are checking in can get crowded but other then that was great"

"Great!!!"

"Unfortunately, this hotel did not meet any of my expectations. I paid $989 for 3 nights. Other than the convenience of everything being close, such as the subway, Times Square, Broadway Theater, Central Park, etc. I experienced harassment by a guy who just walked into the lobby and begged for money again and again. Unfortunately, another one of the problems with this location is that there are no parking lots associated with the hotel so the nearest parking lot is down the block ($67 a night,...

"Martin was an excellent staff member as always !!"

"Stay was seamless and effortless. The staff was very friendly and accomodating!"

"Good staff"

"Always well maintained and clean. Very secure."

"This hotel was a great price in a safe area of NYC. Only downside was no onsite parking which is not unusual in Manhattan. "

"Terrible "

"First and foremost, I’d like to commend your team for their exceptional hospitality. I felt genuinely welcomed and thoroughly enjoyed my stay at the AC Hotel in Downtown Manhattan. Your colleague Andrea was outstanding—her warmth and professionalism truly made my day. I sincerely hope you all continue to uphold such a wonderful and positive atmosphere."

"The staff was extremely helpful and accommodating, no complaints and it was right in the middle of Times Square. I was able to take the train everywhere."

"Breakfast nice. Heat was nice too."

"The room was clean, nice bathroom with good towels, lobby was clean, staff were friendly and helpful. They were even able to supply a kettle and mini fridge. I'd definitely stay here again!"