Search Hotels Near Westfield Sunrise Mall, Massapequa

"Great and clean "

"Overall disappointed with the level of customer service I received. At times, I was made to feel that I was being a bother. I was told that breakfast was included in my stay when booking only to be told that information was incorrect at the hotel. We were a party of 5 and were in town for a party. Didn’t see housekeeping until the last night we were there. "

"I had an okay room but one the towels they gave me were stained. I went to get ice and the i e machine had all kinds of trash which was unappealing and made me not want to get any. The staff was not like i expected. The lady that greets you had an attitude like she didnt want to be there and she expected me to know everything about the hotel even if it was my first but surely last time going. Instead of assorting me i had to ask the questions and answers were like she wanted to get me out the way. I thought breakfast was included but i had to pay for it which was disappointing after they said it was included. The only nice person there was the guy from the bar and the pool did not look convincing which is why i decided not to go in. This places is totally different than what it looks like on the booking profile because no matter how beautiful it is, the staff dont match that energy therefore it takes away all that it has to offer. "

"It’s was bad smell "