Khách sạn Westhide

"The accommodation was clean and spacious. The decor is quite dark, but probably because of the dark beams. The welcome in the pub wasn’t great, we weren’t acknowledged whilst standing with our bags in the pub. I understand the stafff are busy, but a simple’hello, we’ll be with you in a minute’ would be nice. We didn’t see any members of staff as the breakfast is a completely self service buffet. On the whole we would have felt more welcome if somebody had appeared at some point eg maybe when you...

"The check in was quick and easy. The breakfast was really good. The room we had was on the front with a big window which was lovely but had to draw curtains for privacy in day. The only criticism was that there was a slight sewer type smell on arrival going up the stairs to the room and also in the morning in the bathroom but otherwise we had a lovely one night stay."

"Main issues were a) the "bistro" and bar area looked nothing like the pictures on the website. Most of the dining tables had been replaced by a pool table and dart boards. Broken or unused furniture was piled up at the side of the room. After taking one look, we decided that eating here was not an option. Similar unwanted furniture etc was piled up on the stairs to the second floor. All in all, there is no way this could be described as a tidy place b) our room was immemdiately above the bar....

"Nothing special just a typical motorway hotel and very dated and staff were very unwelcomeing and unpleasant"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Very comfortable stay"

"A beautiful place to stay, would highly recommend. "

"The room was good in size and decor , garden room suite. We were on the ground floor the room above us you could hear everything even the person snoring , the floor must have been floorboards and we could hear everything, This woke us up and continued throughout the morning!"

"A friendly welcome by the staff and very attentive throughout our stay. Room 8 was excellent with plenty of space and a large bath with separate shower. Food selection was great and expertly prepared. Plenty of choices for breakfast. Good selection of drinks at the bar. Several walks from the hotel and the river Wye is only a 15 minute walk away."

"This is a converted coaching inn at the junction of a few roads. Easy parking, good breakfasts and dinners, plenty of character. A bit of a downside if you’re a light sleeper with the traffic and kitchen exhaust system. Otherwise, easy place to stay."

"Everything about the kings head was to our liking. We had a wonderfully quiet room at the back and really comfortable beds with crisp white sheets. The breakfast was well cooked and the staff warm and friendly."

"Facilities were excellent, room well appointed, spotlessly clean. Everything you could want was already there."

"Very comfortable room and an excellent host"

"Very clean and pleasant room with lots of space and amenities. Wonderful guest lounge with all round beautiful views. Attentiveness Welcome and helpfulness of owners. Nothing was too much trouble. "

"Good place to stay in Malvern area. Straight on the trail. Good rooms, nice staff, good breakfast."

"Our room, Croft was a small suite. Very clean with ensuite and small fridge. Ideal. Breakfast was very tasty. We did not have an evening meal there."