Khách sạn Westwood

"Room was neat andborderly. All amenities worked properly. Bed was comfortable. Staff was very professional"

"Great attentive staff, I cannot stress this enough, from the airport shuttle drivers to the front desk and bar staff. However good the employees, the facilities are outdated and deplorable, it smells of cleaning agents both in and out of the rooms. The worst part, getting up at 3am to catch an early flight only to discover there’s no hot water to shower, this is a basic necessity not really negotiable. It is unfortunate that very little investment goes to upgrading the facilities, let’s...

"Friendly staff…"

"Very clean rooms and good breakfast. Shower had very low water pressure and showerhead did not move"

"Stayed only one night but it was the perfect location for leaving for our cruise. Wonderful accommodations and great breakfast."

"Wonderful stay! The front desk and guest services team were amazing. The room was cleaned every day, and the products were fantastic. I saw some poor reviews and, admittedly, was nervous, but I can't say enough about how incredible the team and stay were. Highly Recommend."

"The toilet clogged and the alarm clock went off every 15 minutes after 6am"

"very clean, in a walkable distance from everything, great food and drinks. no complaints."

"Our air conditioner was broken, didn’t have a microwave and the pool was supposed to be closed due to chemicals being in there but there was no “pool closed” sign."

"The rooms were clean but we had issues with the air conditioner and the water taking forever to get hot Great location. Didn’t have a coffee machine in the room which I didn’t even bother to look when I booked I just assumed. This was a huge inconvenience. The hotel does provide water bottles though which is nice"

"It was a hotel"

"Not bad"

"The AC is too loud, the cleaning was poor"

"Beautiful property. Lounge and dining area so inviting and perfect for my business needs and personal needs."

"The staff were beyond accommodating as we checked in a bit early from traveling all week. The front desk on Sunday at 11am was so friendly & helpful. The lady in the restaurant was running the entire place Sunday & she was amazing & the food was delicious."

"c"

"It’s a great location and really good rooms. I liked the breakfast. One of the horrible things that happened was a guest created a very loud situation for an extended period of time. The hotel sided with the guest creating the situation. So if you need help or a problem resolved. The hotel point blank said they are not going to do anything about it and you are on your own. Very bizarre behavior by a hotel. Never really saw this before. Everything else was great. Clean rooms and...

"Hidden gem on the Seaport. Lovely room, restaurants and walkable. Would stay again."

"Room i booked wasn’t available so the manager upgraded our room. Hotel is located close to the harbor, Quincey market, Boston commons & the Freedom Trail."