"Manager not helpful and defensive when tasked with a simple problem, almost like he is just there to tend to his own personal business. Not good at hospitality, maybe hospitality in the USA is related to not having guests who are disrespectful causing disruption, trashy attitude around the pool area.
Simply I asked the manager if there is a hotel policy on Disruptive behavior around the pool are, The guest was in the pool yelling at her kid for over an hour. Went to the office manager to ask if...
"Manager not helpful and defensive when tasked with a simple problem, almost like he is just there to tend to his own personal business. Not good at hospitality, maybe hospitality in the USA is related to not having guests who are disrespectful causing disruption, trashy attitude around the pool area.
Simply I asked the manager if there is a hotel policy on Disruptive behavior around the pool are, The guest was in the pool yelling at her kid for over an hour. Went to the office manager to ask if...
ISIDRO