Khách sạn Willow Grove

"Upon arrival we were told that our reservation didn’t start until September 23, 2026 even though we had a confirmation from Expedia. The front desk found a room for us but they also charged us again saying that they didn’t work with “third parties “ (meaning Expedia). We took the temporary room (we had just driven 8 hours) but called Expedia customer service. They said that they would reimburse us for the extra room reservation. They said to save the receipt (which we did and send it to Expedia....

"I stay at the Fairfield several times a year for business travel to this location. This time, I had to request a room change. Upon entering the room, there was a strong odor of stale beer and weed. The odor was very strong and began to make me nauseous after about 30 minutes. The front desk attendant was quite apologetic and offered to give me a new room. The second room was much cleaner. I did notice however crumbs on the carpet and a few items of trash in the hallway that remained...

"Very nice and clean."

"all okay"

"The water pressure in the shower was a little low and the refrigerator in my room was a little noisy but I still enjoyed my stay overall. My room was very clean, the hotel staff was friendly and helpful. And the complimentary breakfast was surprisingly good."

"Everything was excellent."

"I asked the young lady if there was a bathtub in our room. She said of course. We unpacked and there was not! The next day they told me only the queen beds have a bathtub. We had a king bed!"

"Very comfortable and relaxing"

"Complimentary breakfast was as expected. Meaning not very good. Please improve offerings and taste. Coffee tasted very watered down and not strong enough."

"I stayed for five days. The housekeeping staff did NOT do a great job of cleaning most days I was there. Several days the bathroom was not cleaned properly, nor the trash taken out. I had to ask for clean towels on two separate occasions. The parking lot and areas outside the front doors had litter that remained for several days. The staff were very nice, and I appreciated their helpfulness when I asked for missed items. Overall, my stay was fine, and the room was comfortable."

"Our group required 5 rooms, and they couldn't get us on the same floor, much less anywhere near each other. Scrambled eggs were terrible! Breakfast bar was mediocre at best."

"A nice place to stay, if you have to go to Horsham."

"Clean, comfortable rooms. Nice breakfast. Nice fitness center."

"Nice size rooms with comfortable beds. Easy parking and convenient location to walk to restaurants and shops."