Khách sạn Winston

"Staff were very helpful and informative at reception.Room was very clean and fresh.Breakfast had a great range.onsite parking"

"Room was clean and fresh, shower was superb, ours was a twin room, the beds were comfortable, staff were friendly and helpful and breakfast at the health club was very good, overall our stay was great."

"Very nice place food excellent "

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"The Hotel is set in lovely surroundings. Swimming pool is excellent. the room was small and a long way to walk to get to it. We had a large room facing the front gardens last time and prefer that even though it is a bit dated. The fried eggs they brought out for breakfast fresh from the kitchen were cold not certain how that happened.It was as if they came from the fridge."

"Pleasant stay. Breakfast could be better"

"Love staying at hotel 🏨 could do with some up dating. This is our 3rd time Will definitely coming back x"

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."

"Evrything was ferst rate"

"Good room for the price"

"Great night for my brother and sis inlaw's birthdays."

"Convenient, clean room, and nice people."

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."

"The food was excellent and the potions enormous. It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham. Most of the staff very friendly a couple not so but didn’t spoil our stay"

"They have breakfast choices, but all are scrambled and poached eggs. It would be nice to have eggs by choice"

"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...