Tìm Căn hộ dịch vụ tại Bán đảo Yucatan

"Sheets were dirty."

"The property doesn't respond to repair issues. One short text would have been appreciated. This property is not currently handicapped equipped. There is construction that has closed the elevator to access the pool, beach and restaurant. "

"Had an excellent stay! Beautiful property, comfortable room, friendly staff, and a seamless experience overall. The perfect mix of comfort and luxury. Would happily return and recommend to anyone visiting."

"Es un lugar muy cómodo y limpio, la comunicación con recepción para el late check in fue buena, sin duda ya encontré un buen lugar para mi próxima estancia."

"Everyone was very helpful and the hotel is beautiful. The rooms are comfortable and very clean. "

"disgusting, dirty room. Ruined our 47 Anniversary ! We got sick from the mold in our room! Explained our concerns to the hotel management, all we got was excuses!!!!!"

"the ocean was visible from our room, however the beach was covered in sea weed wich i understand is normal but nothing was done to clean the beach. we enjoyed our pool very much !! the water in the pool became visible dirty after a few days , the same thing happened to the main pool and nothing was being done about it. i think housekeeping needs to step it up."

"Great accommodations! Very relaxing! "

"Fue muy agradable la atención personal"