Khách sạn Garden City

"Fire alarm issues at night time"

"We always enjoy staying at the Garden City Hotel and have been returning twice a year—every summer and winter—for many years. The hotel itself is beautiful, but what truly makes our stay special is the incredible staff. Everyone is warm, professional, and welcoming. The housekeeping team does a wonderful job, and the valet staff are always friendly, helpful, and attentive. They consistently make us feel at home, and we truly appreciate their hard work. The only disappointment during this stay...

"Refrigerator was broken, ruined our food. Boiler room has a pipe burst so the fire alarm went off and we had no hot water so my family and I couldn’t shower. Next day the alarm went off again. Luckily we checked out that day. Do not recommend this hotel"

"."

"Muy buena experiencia en general"

"The AC in my room was not working properly. Went down to the desk multiple times to ask if 68 was the lowest the air would go. They sent up a technician who said it would kick on in ten minutes and cool down. After waiting almost twenty minutes, the room did not cool down more. Went back down to the desk and they said they would once again send someone up. No one came up and it was already after 1 am. Was offered Hilton honors points if I was a member but I’m not. Did not offer to adjust the...

"Beautiful hotel, great location and absolutely the best customer service- everyone has a smile on their face and ready to help in any way. A stand out in their customer service! Highly recommend."

"Sofá bed was very uncomfortable."

"We came for Knicks game five watch party, minutes from Garden, Times Square, NBA and MLB store, Rockafella center and St. Patrick’s cathedral. Front desk Staff was excellent and helpful."

"A+"

"Absolutely great location. Clean, safe and convenient. Will definitely recommend."

"The stay was great the price of parking was outrageous"

"Kosher cafe at the lobby. Serafina conveniently downstairs. Excellent restaurants nearby."

"staff very helpful with easy check in, clean rooms. essentials in the room. air conditioning worked well, bathrooms clean and functional."

"Everything was perfect. Very clean..."

"The a/c was too noisy, which made it difficult to sleep"

"The rooms were very clean and the hotel in and of itself is very nice and feels luxurious. The shower had great water pressure and the views are great being in Times Square! I did run into some minor issues that I didn’t really appreciate with the property. There was no room service, which is totally fine, you just have to go to the restaurant/store area they have to purchase items. One thing I disliked about that is you couldn’t purchase items from the store on your credit card, you had to...

"E everything was on point"

"Location was great and the room was decently clean and usable. Staff was neither friendly nor unfriendly. But room was quiet and cleaning crew was nice so that was good enough for us."