Khách sạn 3 sao tại Hermitage

"Poor. Bed was not made up in room, bin full and room not ready. it was corrected and staff apologized. Rooms are hard to find and lifts are small and do not work properly! Housekeeping knocked on door early followed by maintenance which was not urgent and could have been done after checkout time. "

"Such a lovely room, full of character and cosy touches. Staff were friendly and helpful and we had a lovely dinner and breakfast. Can't recommend highly enough. "

"If you want a good, but basic stay at a very reasonable price this is for you, just do not expect too much."

"The outside of the building looked run down but the inside was lovely! "

"Nice location near stores & restaurants! The staff was friendly and room was very comfortable."

"Real milk in a fridge that was nice for tea lovers."

"Grubby, poorly built & maintained property overpriced for what it offered. Never again will I book Premier Inn. "

"Good room size with lovely local amenities. Modern and clean fitting. Would be great have alternative pillow options and no hairdryer"

"Clean and comfy. We stayed in a family room. Some discrepancies between what we booked on Expedia and what was sent through to the hotel, but was sorted by email and phone call in advance. Warm welcome and THE most amazing dairy free, gluten free complimentary brownies I've ever tasted. The room was lovely and just what we needed for a one night stop to break up a longer journey. Only slight issue was the noise from something the other side of the bedroom wall (some sort of low level...

"We had a lovely stay. The staff are really friendly, breakfast was good, room was nice, really excellent value for money - nothing to fault!"