Khách sạn gần ARTISANworks tại Rochester

"Very spacious rooms"

"The gym was excellent and a real improvment. The rooms were upgraded since my last visit and this was a much needed improvement as well."

"It's well located near the Thruway and shopping, and reasonably priced for the amenities. The Wi-Fi login was excessively complicated."

"The staff did their part well in welcoming in guests. The room we got was decent but hot because the a/c wasn't on. Usually the rooms we booked in the past would be cool as soon as we enter because the a/c was on. Our room's a/c wasn't on and the room was hot. Some parts around the room for example the mini fridge had some weird dirt around it. The toilet paper was squished in the holder and not neatly placed in. The towels had a strong vinegar smell to it but were overall clean. The location of...

"It very clear"

"Walls have stains, there were holes in wall patch up with wood, I was glad I bring flip flops to shower... I was disappointed on the conditions of the hotel... guests in the hotel smell of Marijuana, definitely not family friendly 😕"

"Staff was good"

"The staff was exceptional. Very caring and helpful. The property is in a safe and pedestrian friendly area. Highly recommend this property."

"To be honest with all of you I don’t know why this area is expensive during the weekend but for over $200 a night with taxes and fees I think this place is expensive. Besides this, the room door never fully locked if you left your room, towels smelled clean but had stains on them and the mini fridge well was too small and did not work. More like a motel than a hotel or inn."

"Waterpressure was not good , the toilet was running all night long"

"I wasn’t happy being there at all. Will never stay there again."

"The AC by the controls had hair on it and the deadbolt was barely held in place by very loose screws....."

"We stayed here for two nights. We really enjoyed the historic hotel and the staff was very pleasant and helpful. The bed and pillows were very comfortable in the King bedroom we stayed in. The room was adequate in size for us. My husband fell in love with the robe! He actually wore it to sleep in because it was so soft and cozy! The hotel was quiet with the exception of other guests that came in later and closed their doors hard. The A/C worked great but was loud for sleeping purposes. We ate...

"Clean convenient updated nice staff all in all it was what it was supposed to be no negative thoughts"

"I think you need to be careful with a couple of things. 1 Pricing. Need to ensure that you're getting the idea cause sometimes price fluctuates and you could be paying a lot more. 2 Cleanliness is something that can improve in the hotel. We noticed the first one we were given, had a bad odour and then we had to switch to another room. Overall room service is average nothing extraordinary, but, just things to be mindful of."

"Room was bad. Light bulbs were burnt out in bathroom. Shower door about to fall off no coffee sweeteners or stir sticks. When room was cleaned still no restock of coffee or supplies. Very disappointing."

"Very disappointing experience overall. The property was poorly maintained, and the level of service provided by both the staff and management was far below expectations. The staff were unhelpful and showed little concern for guest satisfaction. The restaurant was another letdown. The food was average at best, and the restaurant staff were rude and unprofessional, which made the dining experience unpleasant. I would not recommend this hotel and would not choose to stay here again."

"No chargers for electronics - was shocked. And breakfast has been complimentary for any other hotel I have been in."

"Very nice place clean helpful staff good breakfast"