Search Hotels Near Aintree Racecourse, Liverpool

"Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket style frozen food, breakfast buffet was ok. This hotel was never in this state of disrepair when I last stayed a number of years ago under the previous owners, it badly needs updating and I would avoid until it has been. "

"Beautiful building. Huge rooms. Good parking and EV charging"

"I did not stay in the hotel as I had booked the wrong date and could not change it "

"False advertising - The images on the website do not match the reality (see attached photos). This isn't a minor difference it is incomparable. What is being advertised here is not actually what you get. Cleanliness - the accommodation was unclean, in fact it was the most unclean accommodation I have ever been to. (see attached photos). There where bags of rubbish on the outside area, flies, dirty rags and rubbish left in the property. Safety - The front door to the accommodation block wasn't locked and couldn't be locked meaning anyone from the street could walk into the block. The apartment itself also was not locked upon our arrival we pushed the door and could just walk in. (There was a key to lock it and a latch but upon arrival but again it didn't show it was a safe and secure place for me to stay with my young son)."

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"Good stay, no issues"

"Great!"

"Family room was very spacious and comfortable. Hotel was immaculate throughout. The owner, Paul, was very attentive and provided us with lots of local insight. Would highly recommend. "

"Yes"