Ryokan in Alberta

"Great room. Great stay. Amazing staff "

"Fantastic stay, even though the hotel is currently under renovations it was an excellent stay"

"The location of the hotel was perfect. The heated pools and sauna were incredible after a long day snowboarding. Banff is the best and Hotel Otter makes you feel at home"

"Hot tub was perfect, hot and not too crowded"

"Clean big rooms, only negative thing is the bathroom door is a slide door that doesn’t close all the way, or even lock, "

"Clean room, great price, comfortable bed, friendly staff."

"The room was spotless and the staff were a pleasure to deal with. Loved the quietness of the buildings. A bit of a ways to town, but other than that, it was a perfect stay. "

"Great customer service & the location was next to everything on Banff Ave. "

"All interactions with staff were great. Very friendly!"