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"Overall was a really great stay."

"I will start by saying initially we came there for my birthday not knowing there was major construction happening right next door to the property. Our first night we were kept up all night by the workers who decided to pull an all nighter. Though that was not a pleasant experience, after I made my complaint to the front of house, management and staff made sure very quickly that we were heard and taken care of. They immediately the following morning switched our room (even upgraded us) and made sure we were well accommodated for our interrupted evening. So though it did not get off to the best start our first night, the way the staff handled the situation was nothing less than 5 star. Of course they have no way of controlling the construction happening on a different property but when brought to their attention of our displeasure, they stepped up and took care of our every need quickly to turn the tide of our experience. Other than the construction issue, the property itself is beautiful, the staff are wonderful, the management made sure we were happy, the breakfast was delicious and my special birthday dinner by the ocean was perfect. Thank you to Anantara for creating a wonderful birthday experience after such a rocky start. Well done!"

"All excellent. Good could be a little bit better"

"I booked a stay at Cross Bali Breakers based on their marketing as a 'serene and soulful' retreat. Unfortunately, the experience was a complete case of false representation. The property lacks the aesthetic quality and maintenance suggested by its online presence, but the primary issue was a total failure to disclose major local events. During my final night, a festival at the neighboring GWK park produced deafening bass that vibrated the villa walls from sunset until 9:00 AM the following morning. The room was physically uninhabitable for sleep. Despite having written confirmation via text from the front desk admitting the noise would not cease until 9:00 AM, management refused to provide a refund, offering only a late checkout which does not compensate for the loss of a night's rest. To top off the miserable experience, the food was poor. I ordered a seafood rice dish that was clearly not fresh, where it appeared they attempted to mask the spoiled shrimp with a heavy, spicy sauce. The breakfast was equally mediocre and did not meet the standards of a high-end resort. Ultimately, this property fails to deliver on its core brand promises. It is a significant lapse in professional hospitality to withhold information regarding known sunrise noise disturbances while charging a premium for a 'quiet' environment. I cannot recommend this resort to anyone seeking the peaceful, quality experience they advertise. "

"Our stay at Ayana was magical! There is so much to on the property. It’s very relaxing and the staff is all incredibly kind! The one item of feedback that we had is that there were not a lot of vegan options at the restaurants and that this is something that could be improved. The main place we could go was the Spa cafe for vegan items but the rest of the restaurants on site did not have these options. The menus definitely had a lot of vegetarian options. The staff did a great job working with us to create vegan options which we immensely appreciated! "

"Air conditioning was great. The pool is awesome. Its a grand old building with some defects but easily overlook them because of the amazing service the friendly staff and the amenities"

"Clean room, professional staff and polite. Great position "

"Surrendered by a beautiful golf course beautiful lush greens. Short drive down to dreamland Beach restaurant staff and food. Did a great job."

"A great place to stay for a couple of nights… anymore and you would need to be mosquito ready. Bungalow are open to the elements… great for the day but at nights mossies rule"