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"Very excellent service. Everything is beyond expectations"

"We had planned a five-night stay at the White Palm Hotel but ended up staying only one night before moving to another property. Unfortunately, the hotel did not meet basic cleanliness or maintenance standards. The pool was dirty, the sunbeds were in poor condition, and there were numerous mosquitoes and other insects inside the room. My wife was covered in bites after the first night, likely from mosquitoes and possibly other insects. On the second day, during heavy rainfall, water leaked from...

"Retza was extremely helpful and very quick. Thank you for the stay"

"Very clean & pretty hotel. Staff is amazing & hardworking. Restaurant is convenient & good. "

"This place was very clean and nice however is in the middle of nowhere the road leading to it is super rough. The rooms only have one queen bed with bunk beds as the second bed, no room has 2 queen beds like we asked for.the staff was great!"

"Sem palavras para essa estadia. Lugar incrível, limpo e ótimo para relaxar. Super recomendo. "

"Breakfast was delicious but my daughter in law has diarrhea after that meal."

"Fantastic straff!! Amar and her team was a blessing!"

"Property itself is nice and clean. Good location with cafe’s & restaurants nearby. Great staff. Was a little surprised with the outdoor bathroom concept. Great if you don’t mind some mosquitoes & geckos in your space."

"beautiful villa, very friendly and helpful staff. breakfast was superb!!! "

"Do not book this hotel under any circumstances. The photos are completely misleading. Our room had a strong musty, mould-like and sewage-like smell. We were moved and upgraded, but the same issue continued. I had throat and lung irritation during the night and we checked out the next morning. This was our honeymoon, and the experience was awful. The rooms felt damp, unhealthy and badly maintained. There appeared to be black mould on the curtains, and when I opened them, residue stained my...

"Sauberes Zimmer. Etwas in die Jahre gekommen. Golfplatz direkt daneben. Tennis Plätze für Hotelgäste selbst vergleichsweise für Bali Verhältnisse teuer. Gym zwar vorhanden, aber nur Max 25kg Hanteln, eine smith machine, zwei Laufbänder und zwei Fahrräder… Fruechstueck war gut. Laundry service extrem teuer und schon an einer Beleidigung grenzend…"

"The rooms are really cool, with the outdoor shower off the bedroom it has a great vibe. The staff are very helpful and friendly too, with nothing too much trouble. I would definitely stay here again."

"very respectful staff "

"Clean room, very helpful staff Vegetarian breakfast was arranged The pool area is nice"

"Extraordinary ocean view from the room, excellent food and variety, the chef prepares the best breakfast!!! The lychee ice tea is the delicious and refreshing .... the beach provides stunning sunset location for the best pictures possible... Greatly recommend!! "

"Wawan and the staff are phenomenal!"