Nhà khách tại Quận Basingstoke và Deane

"Staff were very helpful assisting with luggage to and from our room. However, we were disappointed with the room as we booked and paid for an economy double bedroom with an ensuite and kitchenette. What we got was a small “L” room with a double bedroom, wardrobe, desk, a bar fridge, a small hand basin and very little room to manoeuvre between the end of the bed and window. The toilet and bathroom (both small) were shared with the room next door. We spoke with reception and said this room was...

"Hotel was in a beautiful setting and felt safe and secure inside the complex. The bed was so comfortable i didn't want to get up.Will definitely stay here again."

"I like how my room 13 is well ventilated. The kitchen needs to be improved upon, especially the hygiene of the fridge. The fridge is just too dirty for me, with lots of stuff that isn't supposed to be in it. The hygiene of the toilet and bathroom can improved upon, as it's always a work in progress. Lastly there's no good kettle to boil water"

"Boiler not working hence no heating or hot water, could not have a shower and had to buy a bowl just to wash. Squatters sleeping on the sofas in the living room every night. Worst accomodation I have ever been in."

"I didn't like anything about this place Its the worst place ever. There's no one to help you ,and the place is filthy and inhabitable for visitors. I booked with Expedia expecting something better than what we got Bathrooms are outside of bedroom and very disgusting.. Floors was very dirty like someone stepped on dog poop as you enter inside We were very tired coming from USA and didn't have the energy to find another place.. We couldn't even take a shower there. The bed was very unsanitary we...

"Room as described, excellent shower and hot water. All staff incredibly helpful and welcoming. Food options dinner and breakfast really well cooked. Especially the curry options"

"The whole facility was dirty, my room wouldn't unlock and no one could help me and there were weird smells. I ended up sleeping somewhere else for the night."

"Unclean kitchen and toilets. No towels provided."