Tìm khách sạn ở Quận Basingstoke và Deane

"The staff were very helpful and hotel was very clean but the air con didn't really work. Only the left hand corner produced any air. Room was hot even with the fan provided. Not good enough for the price paid. The cold water always ran hot for a couple of minutes. Which I thought was strange but keep in mind if you stay there."

"Professional"

"The room was clean and comfortable, but unfortunately, my stay didn't meet expectations. The primary reason I chose this hotel over others in town was the spa, and I was quite disappointed to find that it was inaccessible to hotel guests. It proved very difficult to book either online or in person throughout my entire visit. Given that the location is a bit further out from the city center, the inability to use the spa facilities significantly impacted the value of my stay. I hope the hotel...

"The property was brilliant, the food was great, the amenities were good. The room was clean, the staff were helpful, the food had great variety and was really tasty and there was enough parking. There was no air conditioner in our room , which was strange as the weather was really hot at almost 30 degrees. They put a fan in the room , that helped a bit but the fan was not effective because the air was stil, we felt really uncomfortable and couldn't sleep for a while. Overall, we had a great...

"Had a great one night stay in two double rooms. Plenty of parking. Warm and welcoming staff. Great food and service in the restaurant for dinner and breakfast, and in the bar and outside terrace area. Used the gym which is small but well equipped. Overall an enjoyable stay and will go again."

"Loved this hotel. Clean rooms, friendly staff and lots to do in the local area."

"We always try and stay at the hotel because our family live close by."

"Great check in process. Loads of parking available. Staff were friendly and helpful"

"All the staff that we came in contact with, reception, bar and restaurant were really nice and couldn't have been more helpful with a special mention for Vincent in reception who made us feel really welcome. Also the young lady who greeted us at breakfast was lovely and nothing was to much trouble but unfortunately we didn't get her name. We usually stay here two or three times a year and look forward to continuing our breaks away with you."

"TV not working , room very small, no air con. Breakfast, look warm food, no coffee, no salt or pepper. For the price I paid for the two night I would expect a lot better. I will not be returning and I will certainly inform friends about this hotel!!!"

"The whole experience at the Retreat is superb. The friendly staff the, the deco and surroundings are lovely and it has a great relaxed feeling. It is luxurious without feeling stuffy. I went with my daughter and we had a great time relaxing around the outside pool."

"We had a fantastic stay here. The staff were friendly and helpful, the facilities were clean and well presented, and the food was excellent."

"Lovely property with helpful staff. Sundays are busy with the Sunday supper - lots of families - but otherwise a quiet, restful stay!"

"Clean rooms, excellent service 👌"

"One of the most beautiful building and gardens. It felt like being at a national trust, not just a hotel because the grounds are so well thought out and looked after. Outfoor Pool area is gorgeous but some bits need a bit of an extra clean or facelift- the rim around the pool had gone green and some features looked slightly dated or cluttered. Our room was nice and big (Mansion house superior) but I think it's hit or miss which room you get. Ours looked a lot more dated in decor compared to...

"A lovely place to stay . Unfortunately no air conditioning in this heat . Had a fan in the room which helped a bit staff were helpful and we had a lovely meal at the Boat House . Great location."

"Lots of negatives: bathroom is musky smelly, doors need replacing, windows don’t shut properly, no air conditioning(!) Positives: 15 minute walk to tourist district, free parking, good water pressure, friendly staff. I would not recommend to stay here. I was sold by the well-staged pictures. Don’t be fooled."

"Location to station"

"Dry poor Checking In ~ Manager uninterested ~ no apology or suitable recompense ~ Disapointing and spoilt the Stay"