Search Inns in Basingstoke

"This hotel was perfect for what we wanted/needed. Somewhere the kids could enjoy and the swimming pool made that just right. The food for dinner and breakfast was so well thought out. Something for everyone and the taste was lovely. Our second time of staying and I would always recommend and go back. "

"My stay was peaceful and perfect. "

"My room was on floor 2 towards the back of the hotel. The Gym was on floor 1 at the front of the hotel yet the music from the Gym and work out classes was so loud I couldn’t concentrate on work and had to have the TV on max volume. Then there was the loud banging at the same time, coming from an open door or window. Gym music and loud banging stopped at 10pm. The room had a glass door to the en-suite, so you had full view of the person sitting on the toilet and everything else private people do in bathrooms. The rainfall shower squirted water everywhere other than straight down. Looks like it hasn't been cleaned in the last 10 years. The carpets had many stains on it, making the room feel dirty if you walked around in bare feet. Bedside lamps each side were plugged into the only power socket by the bed. So you had to make a choice of light or your electronics. For the prices they charge you’d expect a much higher standard of room. £118 for one night in a small double room. Plus you have to pay for parking. It was like a continental cheap motorway motel worth maybe £40 per night at best. I assume you pay this over the top rate due to the Gym and having a Starbucks on site. I wouldn’t recommend this hotel to anyone. Go down the road to the Double Tree by Hilton and not only save yourself £30 or so, but you get a better room. Cleaner, more spacious, sockets everywhere round the room, better spacious desk to work, shower that works. free parking for Blue Badge holders."

"Perfect location for visiting Windsor. We paid for a castle view and wow it was 100% worth it. Stunning views. Perfect people watching spot. Perfect for watching the changing of the guards. "

"Not really good "

"Clean room, excellent breakfast bar and all-day menu, lovely view from the brasserie on to the Thames. Also, very convenient to train, Castle, restaurants and shops. Disappointed to have a room with a poor window view on to a narrow passage way. A couple of other minor irritations could be resolved through calls to reception/maintenance staff. I’d stay there again, but would stipulate room preferences."

"Rooms were lovely. Apart from the glass door separating it from bedroom. It only had privacy glass and could still see person sitting on the toilet. Apart from that everything was fine "

"Room was clean staff helpful breakfast was good "

"I recently stayed at the Village Hotel Bracknell for a 1-night family stay (2 adults, 2 kids). The experience was unfortunately ruined by poor communication and rude staff. Room Issues Our family room was unbearably hot due to a broken AC. I reported this at 7:00 PM before dinner. When we returned at 9:00 PM, it was still broken. Reception initially claimed no other family rooms were available. Only after significant persuasion were we finally given two double rooms. I appreciate the eventual resolution, but it shouldn't have been a long winded negotiation. Dinner Disaster At our 7:00 PM dinner, no one warned us about kitchen delays or how the kids' meals worked. We waited a full hour for food (30 minutes for starters, 30 minutes for mains). To make matters worse, my son’s chicken tenders never arrived. When I asked, I was finally informed there was a "children's buffet." Had we known this when seated, we wouldn't have made hungry kids wait an hour for a missing meal. Breakfast Rudeness The next morning, the manager assigned us a table that wasn't made up yet. We placed our water beakers down, and a waitress rudely scolded us for putting items on an un-set table. I reported her unprovoked rudeness directly to the manager, who offered absolutely no apology. Basic hospitality and communication were entirely missing during our stay. Would not recommend unless you don't mind the poor customer service levels."