Independent, Biakpa, Volta Region

"I got there and was told they didn’t receive my booking from Expedia and also the hotel is fully booked. I haven’t received any refund yet but this is not right coming all the way just to be stranded and loosing extra money "

"Stephen at the reception desk was excellent. Professional, helpful and friendly. Great asset to the hotel. "

"The dining options weren’t flexible, they didn’t even care about my allergies. The staff are not proactive."