Khách sạn Bicester

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"We booked a £324 overnight stay, including dinner and breakfast, as an early birthday treat. The hotel looked attractive and the room appeared clean, but the experience was deeply disappointing. We booked a Deluxe Room, having deliberately ruled out the separately advertised Deluxe Accessible Room. On arrival, we were allocated what appeared to be that room, in the separate Coach House. It was stark and lacked the character we expected. Worse was the handling of our concerns. The duty manager...

"The property was beautiful and a very nice location. Inside was clean and had a really nice interior. The staff were so polite and helpful! Moving onto the room it was a very nice size, clean and comfortable. A really lovely place to stay, highly recommend!"

"Lovely B&B would have been nice to have Breakfast included in the room rate. Room lovely, comfy bed a great pillows. Lovely Roast. We will definitely return !"

"The staff were welcoming and friendly. The evening meal was excellent, in a spacious and well designed area. The location was a good one for the Cotswolds"

"Additional for the pool - pool and changing rooms, needs updating."

"Really helpful staff, and room had everything we needed for a comfortable stay. After breakfast we were offered the bill when we explained our reservation included breakfast. It would seem this is an ongoing issue as staff explained they don’t include it but are struggling with Expedia to remove. The owner though didn’t charge us, and although a little awkward to have had the conversation both staff and owner were very lovely in getting it resolved. I would return, but the position on the...

"Sheets were dirty like they had been stood on in dirty shoes. Hair in sheets too from washing. Window wouldn't shut. Property is run down. Photos are not like what is advertised"

"A wonderfully unique property, beautifully well kept and maintained! Could not have asked for a more amazing, engaging and lovely host. Already looking forward to my next stay here!❤️"

"An old building and we had stayed just once before the current owners took on the hotel. The staff were friendly, excellent prices for drinks both in the restaurant and bar. The Sri Lankan food was superb, tasty and full of flavour, next time I'll as for it to be hotter. The room was clean, comfortable despite being in an old building. Bathroom spotless, lovely fluffy towels, perhaps a little smell of damp in them. We will certainly return."

"Staff is great! Georgi is awesome! Super helpful and friendly"

"The hotel was clean and well maintained but the furnishings were a bit shabby. The breakfast was well cooked but choices were limited."

"We picked the Cotswold Lodge as a veritable from a standard hotel. We were looking forward to relaxing in the sitting room on those rainy days in October. The sitting room was unheated so we couldn’t I had tea in the bar everyday because I was unaware there was a tea kettle in the room. Dinner is served in the bar. It is a lovely setting and the bar staff is very nice. (FYI. Fish and chips are not served after 5pm) Breakfast is lovely. The hostess is very helpful. American pancakes are very...