Khách sạn gần Ba-lê Hoàng gia Birmingham tại Birmingham

"Helpful staff, decent breakfast. Biggest deterrent was the overwhelming cigarette smoke smell in the room, real damper on the stay."

"My favourite place to stay when visiting Birmingham. Beautiful hotel, and perfect location."

"Alles in allem würde ich 6 bis 7 Sterne vergeben wenn es Möglich wäre. Der Empfang beim Einchecken war bereits weit über jegliche Erwartung. Wir waren gute 5 Stunden zu früh dran, hatten inständig darauf gehofft unser Gepäck unterstellen zu können, doch weit gefehlt. Gepäck abgeben, Frühstücken und die Zimmerkarten an den Frühstückstisch gebracht bekommen war die Realität, das ganze mit einem Lächeln und ohne extra Kosten. Auch das Frühstücksteam eine wahre Wucht an Freundlichkeit und...

"The hotel is in an excellent location, just a few minutes' walk from the commercial center and the train station. The breakfast is fantastic, the staff are friendly, and the rooms are very clean. It is a great choice."

"房間淋浴熱水一時冷，一時熱。Housekeeping使用客人洗衣機洗酒店用品，客人佢洗衣服時只能等待Housekeeping把東西洗乾淨才輪到客人洗，非常浪費時間。"

"Great hotel , central location especially with the car park being so close . The restaurant was pricey for the portions but the service was excellent. Also I think for the spa use the times need to be changed to earlier Acess as we were unable to use them as check-in times 3pm ,abs checkout time was 11am but access to spa was 10am . "

"The hotel was well situated in town - the room was nice and also had a great view of the canal. The main plus point was the staff - they were great, especially Orkhed - who went out of her way to provide exceptional service."

"First stay at this hotel. Great locations, friendly staff members, clean and quiet. Love it! Great quality/price ratio."

"Our weekend was ruined from the start. We were assigned a room with broken AC during freezing weather. Instead of helping, the front desk was dismissive and told us to fix it ourselves. After we insisted, we were moved to a second room, but the AC unit was locked and uncontrollable.Management severely needs to train their staff on basic customer service and inspect rooms before guests arrive. "

"Beautiful unique room so much work gone into the detail to create a luxury feel Staff more than helpful Would definitely return"

"Chambre très propre et spacieuse. La literie est confortable. Petit-déjeuner très complet. Une très belle expérience !"

"Good location with parking breakfast was good and room was clean "

"Staff were great. Helped me out with Dad."

"This hotel is directly across the street from the convention center, symphony hall, Birmingham Rep and the library. Brindley Place is steps away. You really can't ask for a more convenient location. The hotel also has a terrific swimming pool (although the hours are somewhat limited). The room was clean and comfortable and included a refrigerator. There are two restaurants which we didn't use. We were a little disappointed that the property did not have a "market" to buy snacks or necessities...

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

"The room was clean and comfortable. However, I was disappointed that a security guard knocked on our door in the middle of the night and accused us of being loud, even though we weren’t making noise."

"Good location. Staff amazing. Our bedroom was clean but walls need redecorating. Bed extremely comfortable. VERY noisy until 12pm (next to The Button Factory Pub)."

"Staff tud"