Khách sạn Blackwell

"Very disappointing stay. The room I booked was already occupied when I arrived. I was moved to a smaller room that did not match what I paid for three people, and my children had to find accommodation elsewhere. The place was not very clean and had an unpleasant smell. The kitchen was dirty. I did not even wait for breakfast. I chcked out very early in the morning."

"Room was clean, plenty available for breakfast. Quiet location"

"Big clean rooms and the breakfast was very good. Lovely staff"

"Having stayed a few times over the years we knew what to expect . As usual all the staff were helpful and cheerful. However we stayed in room 6 overnight on a very hot day and night so the room was very uncomfortably hot and made sleeping a problem. We did notice there was an air conditioning unit in the ceiling which was not operating and there was no way to control it. Very disappointing, it would have made a big difference on such a hot night. Nevertheless we look forward to our next stay,...

"Great for a nights stay although the receptionist didn't have a clue about anything. ❌️ *No early check in as requested. *No twin beds as requested we got a double bed with two mattresses (which were not comfy at all) *No sockets next to the bed. ✅️ *easy access to many attractions *Easy parking *Lovely bar area *Very clean Definitely would stay again 👍"

"Friendly staff, nice facilities."

"Easy stress free stay"

"Good value for money, polite, helpful and smiling staff. Plenty of parking, comfortable rooms and bathroom. Pub next door also ideal."

"Charming hotel in tranquil setting but with very easy access to major road networks. We were a bit worried that the hotel might be noisy but even after a large prom event all was very peaceful and quiet by 11.30pm. Staff were very helpful and friendly and our room was very spacious, tastefully appointed and had a very comfy bed. Would definitely return."

"When we arrived just after 2pm it was like stepping onto the Marie Celeste. We finally found a few customers who told us that only member of staff doing front of house was getting ice cream for their daughter. When she appeared we asked about food but was told that the kitchen closed at 2 and that we would need to go out if we were hungry. Checking us in, she was very pleasant but hadn’t read my email sent a couple of days before to say we were bringing a dog which didn’t smack of...

"The history and the grounds were amazin the staff were brillent it was interestin about the history of the priory hotel"

"Everything was excellent"

"New hotel, friendly and helpful staff, clean rooms, external surroundings still work in progress"

"The staff were very kind and helpful, particularly the lovely lady at breakfast who went above and beyond to make sure my husband who is a coeliac had a safe, cooked breakfast. The cooked breakfast looked delicious and my husband thoroughly enjoyed it. I had the continental breakfast which was included in the room price. A £7.50 extra charge was paid for the cooked breakfast which was great value. The room was basic and a little tired and in need of an upgrade but the bed was very comfortable....

"All good"

"Friendly and accommodating staff. Lovely large clean room with plenty of storage and comfortable bed. Excellent breakfast."

"Great staff, good gym. No complaints! Breakfast was also pretty good."

"Didn’t love this hotel. Best thing was the staff. But the rooms are tired. The gas stoves weren’t working, so only pizzas & burgers were available and then we had a fire alarm going off at 3am. So wouldn’t go again."

"Wow! The most beautiful nights stay at The Peacock, the scenery, the room, the food, the staff. I didn't want to leave. I LOVED the little touches - the Peacock shortbread, the glass bottles for water/milk, bath salts. I've stopped in a lot of hotels and I have to say this stay beats them all. Perfect! Thanks so much. I hope to be back soon."