Khách sạn Blakedown , Kidderminster

"Very nice stay, check in was smooth. Room was clean and tidy. Good shower, black out curtains. Coffee, tea etc provided. Ironing board in room but couldn't find a safe. Staff were very helpful and breakfast was very nice. Overall we were very happy with our stay."

"Loved old inn. Staff went over and above to be helpful,dog even had sausage gor breakfast. I found out no lift Expedia said couldn't ca cel without losing my money,when I told them this they said not a problem they would have returned it,again thanks for nothing Expedia. Staff so helpful and helped to get up to bed. Food was to die for had evening meal,lovely fresh cooked menu and breakfast again fabulous. Would recommend and would go again in spite of no lift!"

"Terrible experience on both Expedia and the hotel. I booked a room, did the pre-checking online after expedia sends me a messague. When I go to the hotel around 6.30 p.m. the guy at reception casually tells me that they cannot accommodate me because they had an issue with my room. That's it. On top of that; the person at reception tells me as if it helps that they contacted Expedia at 5p.m. which then when I called Expedia hours later after doing my own arrangements was not True. Horrible...

"Quite old establishment. Unlucky day for me the Floors/carpet were not vacuumed that day, i could see and smell it. To make it worse the clean new linen was placed on those dirty floors by the cleaning staff who change out the linen - make beds in the morning. Explains the hairs i found on my freshly made bed."

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"Great stay, beautiful country vibe hotel, team are amazing!"

"Nice Hotel"

"Excellent stay as usual thanks Belinda"

"The vent in toilet very loud could be heard in bedroom.not good when trying to sleep."

"Nice stay for the short while I was there."

"Family rooms were basic and need re vamping. So does the spa, but overall it was good for a one night stay"

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Great hotel always guaranteed a great stay Quiet location good well maintained rooms Free parking a bonus for the city"

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...