Khách sạn Bolton Abbey

"6 people stayed in our group. Disappointing that we were charged £25 per couple for early check-in. Even as it was only 30 minutes before normal check in. Reception was not up to speed with our bookings as we had pre-paid for everything but when we checked out they got mixed up and printed bill for full amount. Until we very politely informed them. Also whilst good range of breakfast delights very slow service"

"This is a tired hotel. Reception was fine, the walk to our room past chipped paintwork and on faded carpet led to our room which had rusty hinges in the bathroom, a rusty plughole in the sink, and an extractor fan that was not working. On the positive side, comfortable bed. We did not pay a fortune for the room and it was only a one night stay. Just needs a bit of TLC"

"Perfect stay"

"This is a cute place to stay but a bit dated. It is dog friendly and it was lovely to see so many furry friends enjoying a trip! We stayed in a building round the back which had some quirky wallpaper but needed an upgrade. Interesting rules around breakfast which were explained in terrifying detail by staff who had been well briefed - "You have 30 minutes from when you enter until you must leave, and you can have one hot drink refill". That was a bit much, but we complied!"

"Food was great and bar was well kept. Bed was comfy so comfortable in fact I overslept! Such a good find, not overly pretentious just good quality, helpful staff and good food. Perfect for a business stop over. WiFi was also reliable."

"A small but comfortable and quiet room in a large and very well run hotel. Good parking, friendly staff and excellent breakfast. All in all very good value and recommended."

"Simply put, do not stay here at any price. It is filthy. No hot water. Bathroom sink had only a cold tap. Toothpaste all over sink, tap and glass shelf. Dirty, stained, filthy carpets. Bony mattresses. Bathroom dirty. No one to check out. Hotel not manned. So bad, I would not risk eating Breakfast. Seriously concerned about bed bugs but if I've brought them home from The Wool Merchant, I will 100% take legal action against the owners."

"Great value, clean and modern rooms and good amenities for the price. Would stay here again."

"Friendly and helpful staff, good food, nice clean and spacious room. My only negative comment would be having to pay for parking at the hotel."

"Property/rooms were tidy and clean. Breakfast was adequate,choice cereals, fruit and yoghurt. Also hot choice of scrambled egg,beans and sausage."

"Have booked the victoria before , the family room, used to hear good reviews, but they appear to be islamaphobic. They charged me extra £50 deposit which was never the case pre-election. Also, my internet had stopped working nor did they include breakfast. Moreover, they tried taking an £20 deposit despite agreeing prior that they wouldnt charge extra if we checked out at 12pm. Let us see if they return the deposit. Also the floor was really filthy in the family room, it needed hovering. ...

"Very helpful staff, refurbished recently & very clean. Good value for money."

"Two bulbs were not working so clothes unit and te a are were in the dark.The bathroom rack was red rusty where the towels were placed.Bathroom shelf was chipped all way along the edge.Needs repairs."

"Room clean , bathroom good. Towels good size. Little short on plug sockets for modern day appliances such as phones, hair dryers, hair straighteners."

"Beautiful hotel, second time staying for one night, breakfast included, evening meal have to book separately which was easy to do. Everything about this hotel, location, availability of rooms, staff and food was truly amazing. We will be booking again, probably near Christmas time."

"Clean room , friendly staff & nice breakfast located in a good central position in the town 👍👍"

"All was great just the shower head was a bit blocked other then that lovely stay no cheese for breakfadt"

"There was nothing unique about this hotel, but it was clean and the staff were friendly. I would warn people with disabilities about access issues at the front of the property, there are several stairs to climb and no ramp. To be fair, if you can arrive/enter at the back entrance, it's mainly on the flat, so I'd recommend this as the best option. There are two lifts in the hotel to help you reach your room, although you may have to wait a while as both can be busy, indeed one of the lifts is...